intel arc a750是否會支援Railway Empire2 問題？

[kalituo]

原本看網路媒體說ARC A750效能有達到N卡的3050系，於是購買了一張回來試試看。玩了幾種 遊戲也覺得不錯用，但畢竟是火車迷，就跑去玩Railway Empire2，結果有點無言。當我將遊戲切換第一人稱視角時，把鏡頭拉到最近就會出現黑旗格或部份黑影塊。這問題我問了Railway Empire2 的官方，他們稱不支援ARC A750，只有支援Nvidia或AMD的顯卡。以上，就是事件的概述。

所以，請問ARC A750官方，未來是否會考慮A750支援Railway Empire2，或者是相關火車類遊戲的支援。謝謝。

[NormanS_Intel]

Hello kalituo,

請注意，我只能用英語為您提供支援。我使用了網路翻譯工具來翻譯此回復，因此，可能會有一些不準確的翻譯。

Thank you for posting in the community!

To help us investigate your issue further, could you please provide the following information:

1. Were you using a different graphics card previously?

2. What is the current version of the graphics driver you are using? To verify and better understand your system configuration, please provide the Intel® System Support Utility Logs and attach it here.

3. Are you playing this game through Steam?

4. Could you kindly share a screenshot of your game settings so we can replicate the issue using the same settings?

Best regards,

Norman S.

Intel Customer Support Engineer

[kalituo]

Q1：NO，電腦是2024-8新組裝的

Q2：如附件kalituo-QA2

Q3：Yes，我是透過Steam下載遊戲到電腦

Q4：如附件kalituo setting1-5

[DhannielM_Intel]

Hello kalituo,

I have some follow up questions and request to aid on our investigation about this, please provide the following information:

1. Can you share the download link of the game?
2. Could you kindly confirm if the game is set to use the Arc graphics card by following our "How To Set the Default GPU for Applications and Games" article?
3. If possible, please share the CapFrameX data so we can review it

Best regards,

Dhanniel M.

Intel Customer Support Technician

[kalituo]

Q1：steam是會員制，大概就是登入會員後下載遊戲。另一個則是Railway Empire2官方對玩家的遊戲系統需求。如所示截圖附件kalituo DL和Railway Empire2 System requirements

Q2：這類設定，在你未詢問之前，我都嘗試過（包括換HDMI線、改用內顯輸出遊戲、在ArcControl設定、調換DDR5位置，等等之類的），我相信現在許多的使用者都會用網路來排查解除自已的問題，非到必要才透過官網解決問題。如所示截圖附件kalituo game setting和kalituo ArcControl

Q3：我已經盡力錄制數值了，如附件CX_2024-09-13_19-51-03_RailwayEmpire2

========以上是這次留言的回答

另外：

1。我錄制了一段遊戲問題的影片，在影片的00:42分左右，將遊戲畫面拉到最近，地上就會出現黑色的風車格子。在影片的02:01分左右，當我切換"共同運行“時，旋轉遊戲畫面就會出現大面積閃爍畫面，大概就是這樣。影片大約380MB，無法上傳，有需要在提供。

2。可以的話，我不想再做任何數值的記錄，以及系統配置的提供，我發現我在做一堆無法解決問題的事情。謝謝

[DhannielM_Intel]

Hello kalituo,

Thank you for providing this information to me, I will raise this with our Engineers to properly analyze this and will revert back to you.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[kalituo]

在最新一次的ARC A750驅動程式更新中，我的遊戲問題得到了解決。非常感謝各位。

目前驅動程式為32.0.101.6127版本

[Felipe_Intel · Accepted solution]

Hello all. As mentioned above, a fix for this issue was introduced in driver 32.0.101.6127. Please download and install this or a newer driver.

https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html