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intel graphics 4400 - Embedded Graphics Issues on laptop - crash BSOD

Itelhelp1122
Beginner
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My chip is intel hd graphics 4400. From time to time I get a "blue screen of death". Error address ntoskrnl.exe + 3f5210. When I disconnect the device or install the standard driver microsoft, the blue screens stop appearing. What could be the problem? How to solve this problem?
OS: Windows 10

Laptop: Dell Inspirion 17R 5737

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DeividA_Intel
Moderator
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Hello Itelhelp1122,  


  


Thank you for posting on the Intel® communities.   


  


Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.  


- Discontinued Products: https://www.intel.com/content/www/us/en/support/discontinued-products.html

  



Please keep in mind that this thread will no longer be monitored by Intel.  


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


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