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Hello lZhan58,
Thank you for posting on the Intel ® communities.
I would like to have more information of the current issue you are experiencing, this is because according to the translator used to check your inquiry it only mentions resolution, VGA connection and 1600x1200. Are you referring to the system not being able to have resolutions higher than 1600x1200?
Please let me know
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
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Dear David V:
Thank you for your reply.
It is correct that you are written.
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I reinstalled drivers again
but cannot to fix
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The resolution is still 1600 x 1200
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The resolution can not be raised up to 1900 × ???
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???????
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Hello lZhan58,
Thank you for your response.
To better assist you with your request, I will need to check some information about your computer. Please follow these steps:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach the report to this thread.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
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Dear David V
I appreciate your help.
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Hello lZhan58,
Thank you for your response.
I have not received the DxDiag attachment, please attach it to this thread so I can have more information.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hello lZhan58,
I am following up with your case and see that we have not heard back from you.
If you need more assistance do not hesitate to reply.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
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