Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
公告
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
22742 讨论

intel graphics display driver problem after windows 10 upgrade

NHass4
初学者
5,730 次查看

Hi..

I am using Dell inspiron N4050 laptop. Recently i have upgraded my OS from Windows 7 to Windows 10. After the upgrade i was unable to get screen resolution for 1399x768.

the driver display installed shows Microsoft Basic Display Adapter. i tried to install Intel(R) HD Graphics 3000 which was the display before the upgrade. but after install still device manager shows Microsoft Basic Display Adapter. I run the windows update and through windows update, the driver shows successfully installed but still device manager shows Microsoft Basic Display Adapter installed. I cant get the resolution for 1366x768.

please someone help me..

below is the system details and driver details from Dxdiag.

Time of this report: 8/2/2015, 20:54:37

Machine name: SOFTWARE-UPDATE

Operating System: Windows 10 Pro 32-bit (10.0, Build 10240) (10240.th1_st1.150717-1719)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Inspiron N4050

BIOS: BIOS Date: 03/23/12 14:05:23 Ver: 04.06.04

Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

Memory: 4096MB RAM

Available OS Memory: 3494MB RAM

Page File: 2732MB used, 4344MB available

Windows Dir: C:\WINDOWS

DirectX Version: 11.2

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 120 DPI (125 percent)

DWM DPI Scaling: UnKnown

Miracast: Not Available

Microsoft Graphics Hybrid: Not Supported

DxDiag Version: 10.00.10240.16384 32bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Microsoft Basic Display Adapter

Manufacturer: Intel Corporation

Chip type:

DAC type:

Device Type: Display-Only Device

Device Key: Enum\PCI\VEN_8086&DEV_0126&SUBSYS_05021028&REV_09

Display Memory: 1746 MB

Dedicated Memory: 0 MB

Shared Memory: 1746 MB

Current Mode: 1024 x 768 (32 bit) (64Hz)

Monitor Name: Generic Non-PnP Monitor

Monitor Model: unknown

Monitor Id:

Native Mode: unknown

Output Type: Internal

Driver Name:

Driver File Version: ()

Driver Version:

DDI Version: 11.2

Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: DMA

Miracast: Not Supported

Hybrid Graphics GPU: Not Supported

Power P-states: Not Supported

Driver Attributes: Final Retail

Driver Date/Size: , 0 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a.

please someone help....

0 项奖励
5 回复数
Anonymous
不适用
3,386 次查看

It is necessary to use the generic driver of Microsoft® Windows 10.

Intel® HD Graphics 3000 is not compatible with Microsoft® Windows 10.

http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343 http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343

Mike C

NHass4
初学者
3,386 次查看

which drivers i can use..can u give a download link..my laptop looks disgusting now..:(

0 项奖励
Anonymous
不适用
3,386 次查看

It is necessary to use the generic driver of Microsoft® Windows 10. Using Microsoft® Windows update utility.

Mike C

0 项奖励
VGuan
初学者
3,386 次查看

Hi I have the same unit as you do with the same problems. Did you already upgraded to win10?

0 项奖励
Anonymous
不适用
3,386 次查看

Hi,

The 2nd Generation Intel® Core™ Processors with Intel® HD Graphics 3000/2000 are unfortunately not compatible with Microsoft® Windows 10. If Intel improves the compatibility in the future, it will be posted on the link below:

Supported Operating Systems

 

http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343 Graphics Drivers — Supported Operating Systems

Regards,

 

Mike C
0 项奖励
回复