intel hd 530 bf1 dx 11 freezes while loading and in game

[MMahm4]

My system i5 6400 8gb intel hd graphics 530 the game crahes a lot when using dx11 i have 45 to 51fps 720 scale 60 the crashes when either loading or when playing it but when using dx12 the game doesn't crashes but i have lower fps 25 to 30 fps so there a way to end game carsh and freezes when using dx 11 which the game profmance well

[idata]

Hello Mahmoud67891,

In regard to your concern, please proceed to install the following Beta driver:https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40] This BETA driver that should address issues with Fifa17 and Battlefield 1. However, there is a chance this could also improve performance with DirectX 12 based games, such as Hitman*. Please let me know how it goes.Regards,Angie

[MMahm4]

the dx 12 works well but the fps goes more very lower than dx11 which crashes and freezes btw i have installed lastest bf1 intel driver could improve the profamance using dx11 which gives more fps and end crashes and freezes

[MMahm4]

reply......................

[MMahm4]

plz reply

show respect

[idata]

Hello Mahmoud67891,

I do apologize for the delay on my reply.I would like to confirm with you the current model of the device that you are using and also if it is possible the model of your processor?Also, the version of your current BIOS.Hope I can hear from you soon.Regards,Angie

[MMahm4]

i am gigabyte h110 s2ph and 8gb ddr4 2133mhz and i5 6400 bois version amercian megatrends inc. F2, 3\16\2016 here all information in following photos

[MMahm4]

hope fast reply

[MMahm4]

reply show some respect

[idata]

Hello Mahmoud67891,

I was doing some research in order to help you with your concern.For what I was able to see in the image that you have sent, the Bios version that you have it is from your manufacturer, on this case Gigabyte Technology co. ltd.So, at this moment since the issue persists I would like to kindly recommend you to try at first with the inbox drivers. Try to complete a Windows update and this might help you.If after the upgrade the issue persist, you will need to contact the support for your manufacturer, this is due that most of the of the manufacturer provide its own drivers to fix some system issues.You can contact them and request your drivers according to the model of your equipment.This will be the contact:http://www.gigabyte.us/support-downloads/support-downloads.aspx http://www.gigabyte.us/support-downloads/support-downloads.aspxOn that website, you will be able to ask for support and also to submit the model of your boards and get the drivers available.I am looking forward to heard from you.Regards,Angie

[MMahm4]

where the inbox drivers ?

[MMahm4]

and what is it ? fast reply

[MMahm4]

Intel VGA Driver15.40.16.64.4364172.39 MB2016/01/18http://download.gigabyte.asia/FileList/Driver/mb_driver_vga_intel_64_100series.zip Asia http://download.gigabyte.cn/FileList/Driver/mb_driver_vga_intel_64_100series.zip China http://download.gigabyte.us/FileList/Driver/mb_driver_vga_intel_64_100series.zip America http://download.gigabyte.eu/FileList/Driver/mb_driver_vga_intel_64_100series.zip EuropeEurope(Russia) : ftp://download.gigabyte.ru/driver/mb_driver_vga_intel_64_100series.zip FTP / http://download.gigabyte.ru/driver/mb_driver_vga_intel_64_100series.zip Http

i have find this on gigabyte website when i seached for drivers for intel hd graphics is that will help ? should i download it and try or stay on my own intel lastest driver?

[idata]

Hello Mahmoud67891,

The inbox drivers are the ones that get once that you complete a Windows update.And you can try to install those drivers from the screenshot. Also as if at the end you are not able to solve the issue, for further assistance, you will need to confirm with your manufacturer the driver compatibility.Here it is the link for their support:http://www.gigabyte.us/support-downloads/technical-support.aspx http://www.gigabyte.us/support-downloads/technical-support.aspxRegards,Angie

[MMahm4]

Plz tell me what expected profmance of my intel hd 530 in bf1 ?

[MMahm4]

????

[MMahm4]

Reply show some respect

[idata]

Hello Mahmoud67891,

In regard to your concern, for Battlefield 1 and Intel® HD Graphics 530 there was a Beta Driver released, in order to address any game issue when playing Battlefield 1 and Fifa 17 on Intel® graphics devices.Here it is the driver:https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]And here it is a signed version:https://downloadcenter.intel.com/download/26404/Intel-Graphics-Driver-15-45-?product=88345 Intel® Graphics Driver [15.45] Version: 15.45.10.4542 (Latest) Date: 11/9/2016I am looking forward to hearing from you.Regards,Angie

[idata]

Hello Mahmoud67891,

I would like to know if the information provided to you was able to solve your concern?In case if you need further assistance do not hesitate to reply back.I am looking forward to hearing from you.Regards,Angie.

[MMahm4]

tried two drivers still stopping working problem plz help me

[idata]

Hello Mahmoud67891,

A fix for BF1 was released with driver version .4539 released on 10/20/2016, there is a new graphics driver version that should include that fix.Please try the following:https://downloadcenter.intel.com/download/26464/Intel-Graphics-Beta-Driver-15-45-?product=88345 Intel Graphics Beta Driver [15.45]If you keep on having issues after installing this driver, please follow the instructions provide the information that is posted in the thread below:/thread/77761 Default level information for reporting Graphics issuesI am looking forward to hearing from you.

Regards,

Juan Carlos