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intel hd graphics 5500 dedicated video memory

eadel
Beginner
‎05-23-2015 09:40 AM
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I have intel hd graphics 5500 with 12 GB RAM in hp Envy notebook

 

when i open "Advanced settings" from "screen resolution" in windows 8.1 to see "dedicated video memory" size it appears 0 MB.

 

how can i change it !?

 

sorry for my bad english
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Hans_B_Intel
Employee
‎05-27-2015 09:54 AM
1,186 Views
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HI EyadAdel,

The "dedicated Video memory" would be set by the system manufacturer, if you see this value is 0, this means that the system does not have a specific amount of RAM dedicated for video. You would probably not be able increase the memory assigned to integrated graphics beyond what has been set by the manufacture, unless they have some feature in the BIOS that enables this. You would need to check with the OEM to see if these features are available.

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Hans_B_Intel
Employee
‎05-27-2015 09:54 AM
1,187 Views
Solved Jump to solution

HI EyadAdel,

The "dedicated Video memory" would be set by the system manufacturer, if you see this value is 0, this means that the system does not have a specific amount of RAM dedicated for video. You would probably not be able increase the memory assigned to integrated graphics beyond what has been set by the manufacture, unless they have some feature in the BIOS that enables this. You would need to check with the OEM to see if these features are available.

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