intel hd graphics not found 8.1

[jcala3]

Hi.

I've bought a laptop packardbell with celeron x64, win 8 32bits, and touchscreen ...ref = easybook ENME69BMP in France (is it baytrail ? )

Since i've upgrade to 8.1 the computer is slow, and in my specificities the intel HD graphics is now called "carte vidéo de base microsoft" .. (microsoft generic card or sthg like that ?)

i cannot find good driver : i've tried windows update, packardbell support, and intel support (the one i think was good but when i try to install i get an, error message " my system doesnt seem to have the minimal specification) ..

pleasez help ! ! i dont want to go back to 8

[jcala3]

for those with the same problem, i've find the solution :

-downoaded the intel chipset file on the packard bell website.

-delete the generic cardd on the devices management

-refresh thee list of devices

-it will find a "vga card" with a yellow problem exclamation point

-after few seconds : black screen, then magic : the intel hd graphics is working good !

hope it can help ...

bye

[Kevin_M_Intel]

Hi julien,

I am happy to hear you found the solution.