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intel laptop x15 arc730 isnt working

sivyjar
Beginner
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I have a problem with my intel ARC 730M on intel X15 laptop
i have Ubuntu 22.04 on it
First of all, ARC gpu is only used as display controller, not VGA

i mean command lspci | grep ' VGA ' | cut -d" " -f 1 | xargs -i lspci -v -s {} gives
00:02.0 VGA compatible controller: Intel Corporation Alder Lake-P Integrated Graphics Controller (rev 0c) (prog-if 00 [VGA controller])
DeviceName: Onboard - Video
Subsystem: Intel Corporation Device 3029
Flags: bus master, fast devsel, latency 0, IRQ 183, IOMMU group 0
Memory at 642c000000 (64-bit, non-prefetchable) [size=16M]
Memory at 4000000000 (64-bit, prefetchable) [size=256M]

but command lspci | grep ' Display ' | cut -d" " -f 1 | xargs -i lspci -v -s {}
03:00.0 Display controller: Intel Corporation Device 5691 (rev 08)
Subsystem: Intel Corporation Device 3029
Flags: bus master, fast devsel, latency 0, IRQ 184, IOMMU group 17
Memory at 83000000 (64-bit, non-prefetchable) [size=16M]
Memory at 6000000000 (64-bit, prefetchable) [size=16G]

and i'm a little bit worried, that my laptop is working only with integrated graphics. how can i check it?
i have already installed all drivers, as i think

and while using python -c "import intel_extension_for_tensorflow as itex; print(itex.version)"
error appears:

2023-11-22 14:20:58.925395: E itex/core/wrapper/itex_gpu_wrapper.cc:49] Could not load Intel Extension for Tensorflow* GPU backend, GPU will not be used.
2023-11-22 14:20:58.925592: E itex/core/wrapper/itex_gpu_wrapper.cc:49] Could not load Intel Extension for Tensorflow* GPU backend, GPU will not be used.

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Hugo_Intel
Employee
748 Views

Hello sivyjar


Thank you for posting on the Intel Communities.


Linux Operating System are not supported on Intel® NUC Laptop Kits, check this article for more information. You can follow the steps in this other article to get the graphics driver installed on the system, however, we cannot guarantee it will work since it is not intended for Nuc Laptops. Our best advice in case the issue continues is that you contact the Ubuntu. support team for further steps.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
679 Views

Hello sivyjar


As mentioned in our previous post, we advise you to contact the Linux distribution developer for driver support since the OS is not compatible with our NUC Laptops products. we will close this thread since there are no further questions related to this topic. Feel free to open a new topic if you need assistance with any other issue.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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