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is it safe to uninstall my Intel(R) HD Graphics 4600 and reinstall? Star Trek Online crashing.

arridian
Beginner
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I have an Intel(R) HD Graphics 4600. Is it safe to uninstall and reinstall the driver? I am having problems when Star Trek Online crashes during ship battles.

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n_scott_pearson
Super User
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The latest driver package supporting your processor's graphics solution is v15.40.48.5171, which you can download from here: https://www.intel.com/content/www/us/en/download/18369.

As for "is it safe?", I don't see any reason why you cannot just run the installer and let it upgrade the driver. If it fails, it will simply revert to the version that had been running.

Let us know what happened. If the installer fails, we can provide a process for doing a clean uninstall.

...S

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David_G_Intel
Moderator
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Hello arridian


Thank you for posting on the Intel️® communities.  


Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, I am glad to see that fellow community members have the knowledge and they jumped in and helped. You may also find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) website helpful to address your request.  

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued". https://ark.intel.com/ 

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  


Regards, 

David G 

Intel Customer Support Technician 


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