problem with HDMI and Intel HD Graphics 4000

[idata]

After installing the latest drivers from Intel HD Graphics 4000 is no longer output the picture on TV connected via HDMI. When removing intel driver and install a standard driver windows 7 TV through HDMI works in clone mode desktop. If start the installation of the latest drivers from Intel after installation and before rebooting the PC it works perfectly - there is an image on the TV, it can be configured as a clone mode and the extended desktop mode, but after rebooting the image on the TV disappears. How to make the TV displays the image after restart the PC with the latest drivers Intel HD Graphics 4000?

CPU - core i5 3570K

MotherBoard - Gigabyte Z77-DS3H

Win 7 64bit

No discrete graphics card

TV - Philips 32PFL8404H

Message was edited by: Timur&# 13; version of solutions: http://communities.intel.com/message/169251# 169251 http://communities.intel.com/message/169251# 169251

[idata]

Oh by the way, this workaround does the trick, but it's quite intricately.

/message/149058# 149058 http://communities.intel.com/message/149058# 149058

The point is that if you disable and enable the display adapter(Intel HD graphics 4000), in control panel, the output start to work.

I just can't get the workaround to work on boot, because both screens goes black and I have to sleep the Zenbook and wake it to get the mail display on. I have made a shortcut the to script mentioned in the guide, and made it run as admin and that works.

I have to do that every time I boot or unplug the 2.cnd display so it's not a life time solution but it can be suitable for someone like me, who actually needs a second display in order to get some work done!

I do think it is beneath contempt, that a company like Intel can't fix something like this that effects all laptops with their "new" adapter.

[idata]

I will raise this issue to a very popular computer magazine as soon as I have time. Intel won't like it but I think otherwise we're stuck.

[idata]

Please do so.

I don't know how hard Intel is working on this, but they need to work harder.

[idata]

I have the same problem, no HDMI output after Windows 8 startup.

I have

i5-3570K

Win 8 64bit

ASUS P8Z77-V LX2 motherboard

HannsG 19" monitor

VGA driver: 9.18.10.3071

I have video on the VGA port only. I have to remove and reinstall videocard to see the HDMI output.

[idata]

Been using my laptop for a few months, no problems. Yesterday hdmi stopped working. Same as above: it works when i uninstall and reinstall the HD4000 drivers, but stops working after reboot. The problem is around monitor detection: for some reason the card isnt flagging a monitor.

VGA works, just HDMI output has stopped.

My system: Lenovo Y580, including the GMA4000 and Nvidia 660M on Optimus. I have RMAed the machine to Lenovo (even thought this is clearly Intel's fault).

[idata]

INTEL FOR FUCKS SAKE!

The first post is from January!

How can you let people go out and buy such high end devices and just leave them with a faulted VGA card!?!

[NICHOLAS_F_Intel]

Hi Jonas,

I've provided quite a few different answers in this thread as to the current status. Rest assured, if users were purchasing Intel® motherboards and experiencing these same problems, it would have been fixed by now. However, since the issue isn't happening on our boards, we're having trouble reproducing the issue, as well as getting a hold of a failing setup from a user experiencing the issue.

Thank you for your concern, we are still trying to obtain a system that actually shows issues (no luck so far).

-Nic

[idata]

Hi Nic,

I have motherboard made by ASUS, but using Intel® Z77 Express Chipset so it is hard to say it is not Intel motherboard.

I had an idea to find an HP desktop using processor with Intel HD 4000 and Win8 and use it's VGA driver, as HP probably wouldn't make the mistake to selling desktop PC with not working HDMI port.

I just find a model in Hungary HP Elite 7500 B5J36EA, and it has NVIDIA GeForce GT 630 built in as a VGA!

So HP probable knew this problem also.

Gabor

[ogira1]

Hello Nic,

i have Lenovo Z580 and i watched film one day ,it was working.But after second try ,another day ,it wasnt working.i tried all of the solutions writing here.Cable,format,driver e.t.c but nothing happens.When i disable and enable hd4000 graphics from the device manager it detect the TV but no display on TV.So can you write your working systems dxdiag text and related inf file here ? so we can compare it with ours ?

[idata]

Nic, this issue is related to all kinds of laptops and other devices that only has one same factor which intels vga adapter. If you can't reproduce the problem you are not trying. Go buy a Asus Zenbook UX31A and test away.

Or read the 8 pages of posts and chose any other of the hundreds of models with this problem.

[idata]

Nic -

Id be willing to send over a computer for you to inspect.. but obviously i would need a machine to work with while you worked on mine. If you want to arrange something, send me a message and we can get this kicked off.

C

[idata]

Dear Intel, Nic,

After i first experienced problems with my Toshiba satalite 940-11c i change it at the shop for an Lenovo Ideapad U410, ofcourse with an intel 4000 graphics again because you idiots only producing these bullshit things these day's.

With the best hope i've got i started with my second new laptop in one week. For 1 week it worked fine, until today, same problem again. I'm getting really tired of this problem. When you buy a laptop for €800 / $1000 you should expect it works the same like your previous 3 years old laptop. And when there is a problem, a company like Intel could fix this, but no they CAN'T. Big Failure for INTEL!!

Thinking about returning this laptop as well and trie to change it into AMD machine..

[idata]

Same thing happened to my Toshiba Satellite U945-S4390, running Windows 8. HDMI just stopped working all the sudden. However, I was able to use the HDMI again by connecting to the VGA port on my monitor via a VGA-HDMI adapter. That worked until I took someone advice to disable and enable the device driver in an attempt to regain direct HDMI to HDMI connection. That basically kill all the only option I have to output my laptop screen to my Samsung LED monitor.

Hope this information help. Looking forward to a solution so that I can take the strain out of my old eyes looking at my small laptop screen.

[idata]

I would not recommend Intel anymore, that's for sure.

Saying the problem isn't the adapter is just bullsh...

If they actually fix this I will be very pleased, but until then I have to disable/enable my vga adapter every time I have rebooted my laptop...

[idata]

Dear Sir

I do have the same kind of problem.

I have i5 3450 processor and intel desktop board BLKDH61BF. I am using acer 15.7" LED. When I install Intel HD Graphics Drivers, and restart the PC, it stops giving the display. Then I have to go to safe mode to uninstall HD Drivers and after uninstalling HD Drivers, I get proper display. Please help.

[idata]

Hello, same issue here.

I've Lenovo s430 laptop and my Samsung led display doesn't work via HDMI port until I re-enable Intel HD Graphics device in device manager. I use mini-HDMI to HDMI adapter and HDMI-DVI cable to connect my display. Is there any chance that Intel will solve this issue with drivers or do I need to buy AMD-based laptop?

[idata]

Try a cable with no adapter. Worked for me.

[idata]

Just leafed through the 8 pages on this to end up with a cable problem. We have this issue at work on a number of Dell Latitude E series (5430, 6430 etc), mine is an E5430 (all Intel) running 64-bit Windows 8 attached on VGA and HDMI to twin Dell U2412M displays. I won't dump the config as others have commented its not likely to shed much light on it. To be fair to Nic (and Intel) it is un-realistic that they wouldn't bother to fix this and can't just buy an off-the-shelf kit as we have all done to experience it. So in the best tradition of its the simple stuff, I'm thinking it maybe is the cable and Itel are just re-using the same cables they always use?

In the office we use docking stations that put out dual DVI feeds to drive our (exclusively) Dell monitors. At home I don't have a dock and use a VGA cable to one and a combined HDMI-DVI cable (in this case I'm in Australia using an XtremeHD HDMI-DVI cable). Back at the office before I got the docking station I used a completely different generic HDMI-DVI cable.

Whilst I'm happy to go spend the $50 to get another cable or an adapter, I'm not sure that will solve it (having tried two setups so far) - maybe Intel can try this? For me as my monitors don't have HDMI inputs I will always have to convert HDMI to DVI, so other than buying a docking station....

[idata]

still doesn't explain why the thing works when re-installing the drivers and just doesn't work after reboot, hibernate or wake from sleep, though I'm no electrical engineer. Is it worth Intel finding out more about the Dell BIOS fix mentioned a few pages back?

[idata]

My problem was cable related!

At first I was using a hdmi/microhdmi adapter and a hdmi cable.

This worked on a Samsung Series 9 notebook, with no issues.

I have changed that to a HDMI/MicroHDMI cable and it now works on my Zenbook Prime UX31A.

When I plug it in I get the "hardware added" sound, the screen blinks and the 2.cnd monitor comes on.

I can't tell you why one works and an other doesn't, but it does.

This is the cable that worked for me:

http://www.av-cables.dk/micro-hdmi-til-hdmi/supertyndt-high-speed-1-4-micro-hdmi-kabel-0-75-m.html http://www.av-cables.dk/micro-hdmi-til-hdmi/supertyndt-high-speed-1-4-micro-hdmi-kabel-0-75-m.html

High Speed 1.4 gold plated Micro HDMI cable. Ultra Thin and flexible HDMI cable that takes minimal space in your bag or even your pocket. Perfect to use for portable electronics.

Thickness only 3mm.

Color: White.

High Speed with Ethernet (1.4) HDMI cable that supports.

* Resolution 2160P.

* Deep Color, x.v.Color.

* Auto Lip Sync.

* Dolby TrueHD, 5.1/7.1, SA-CD, DVD-Audio and DTS-HD Master.

* 3D Support.

* Audio Return Channel.

* HDMI Ethernet Channel.

* HDCP, HEC, ARC and CEC Compliant.

Cheers guys, and Nic I'm sorry for loosing my shit over this

[TCeli3]

I have a similar problem with a Zenbook Prime UX31A. I tried 3 different cables and 3 different displays and nothing works. I can't even get a picture in the BIOS, so I tried all available BIOS versions. The port seems completely dead to me, the displays shows absolutely no reaction when I plug it in. I checked the +5V line and voltage is present.

I'm about to say this is a hardware related problem. I haven't been using the HDMI port for some time, so I can't remember an event with which the problem started. But it was working before.

VGA is working by the way. Perhaps some users have the same problem as I have. Is there someone without picture while booting?

I'm out of ideas and appreceate any help.

UPDATE: I am able to activate HDMI in Linux manually. So it seems to be a hot-plug or edid related problem.