problem with HDMI and Intel HD Graphics 4000

[idata]

After installing the latest drivers from Intel HD Graphics 4000 is no longer output the picture on TV connected via HDMI. When removing intel driver and install a standard driver windows 7 TV through HDMI works in clone mode desktop. If start the installation of the latest drivers from Intel after installation and before rebooting the PC it works perfectly - there is an image on the TV, it can be configured as a clone mode and the extended desktop mode, but after rebooting the image on the TV disappears. How to make the TV displays the image after restart the PC with the latest drivers Intel HD Graphics 4000?

CPU - core i5 3570K

MotherBoard - Gigabyte Z77-DS3H

Win 7 64bit

No discrete graphics card

TV - Philips 32PFL8404H

Message was edited by: Timur&# 13; version of solutions: http://communities.intel.com/message/169251# 169251 http://communities.intel.com/message/169251# 169251

[TCeli3]

It seems that everything is working here, except reading the EDID. I tried reading it in linux with i2cdump but it doesn't work. For VGA it works fine. I checked the cable, i have +5V from the pullups on the two i2c lines. So is this a hardware error or could it still be something software/firmware related?

[DMol]

hello

I have a problem with my Intel ® HD Graphics 4000. When trying to connect through the HDMI port, it doesn't works, but when it's connected by D-sub port, it Works correctly.

What is the correct way to connect the graphics card and display only the HDMI output port?

Thanks a lot

[NICHOLAS_F_Intel]

@EsMol: Have you checked your HDMI cable to make sure that it works with a different display and/or a different system? We have seen a lot of issues recently occurring with the HDMI cable not making a solid connection to the system, resulting in no-display.

@damur: Black screens can be caused for multiple various reasons. We are still investigating on our end trying to figure that out, but it could be anything from the display, the cable and possibly our driver. A lot of users have found issue with cables (even if they work with other displays/systems, some users have replaced the cable regardless and found that certain cables simply do not work for unknown reasons). I am sorry I cannot give a better answer than that at the moment, we are looking into it though.

@onurg: Please post a copy of your dxdiag here and I will take a look (start -> run -> dxdiag -> Save All Information).

Thank you,

-Nic

[ogira1]

Why dont you copy your dxdiag info here ?

------------------

System Information

------------------

Time of this report: 6/19/2013, 23:05:57

Machine name: ONUR-BILGISAYAR

Operating System: Windows 7 Home Basic 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)

Language: Turkish (Regional Setting: Turkish)

System Manufacturer: LENOVO

System Model: IdeaPad Z580

BIOS: Phoenix BIOS SC-T v2.2

Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

Memory: 6144MB RAM

Available OS Memory: 6008MB RAM

Page File: 3118MB used, 8894MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) HD Graphics 4000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_397717AA&REV_09

Display Memory: 1696 MB

Dedicated Memory: 64 MB

Shared Memory: 1632 MB

Current Mode: 1366 x 768 (32 bit) (60Hz)

Monitor Name: Genel PnP Monitör

Monitor Model: unknown

Monitor Id: LGD02DC

Native Mode: 1366 x 768(p) (59.996Hz)

Output Type: Internal

Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 8.15.0010.2712 (English)

Driver Version: 8.15.10.2712

DDI Version: 11

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 3/27/2012 05:10:00, 8087040 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4226-11CF-F873-7A19B4C2C435}

Vendor ID: 0x8086

Device ID: 0x0166

SubSys ID: 0x397717AA

Revision ID: 0x0009

Driver Strong Name: oem3.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2712:pci\ven_8086&dev_0166

Rank Of Driver: 00E62001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

...

[COBri1]

Having this issue with a new NUC:

Intel NUC BOXDC3217IYE (HD Graphics 4000)

BYTECC Model HMD-6 6 ft. HDMI High Speed Male to DVI-D Male Single Link Cable M-M

Gateway 900G FPD1965 (Old circa 2005) using DVI port

Works on windows VGA driver, as soon as I load the Intel driver it black-screens an instant after the Windows logo pops up. Fortunately I added it to the domain and was able to remote into it. Manually disabling the HD 4000 Graphics and re-enabling it fixes the problem, more or less, it won't let me log into the remote session but I can start a new session at the console.

I downloaded the devcon utility from Microsoft, added the folder to the system PATH, and made a batch file to run at Windows Startup (30 second delay):

devcon /r disable *DEV_0166*

devcon /r enable *DEV_0166*

So it does seem like a driver or device issue to me. The cable and monitor work fine after that.

[ogira1]

Hello Chris,

Can you paste your dxdiag text both here while hdmi working and not working ?we can compare it.

[SKamp2]

Exactly the same problem with an IvyBridg Processor G1610.

Mainboard is Gigabyte GA-H61N-USB3

CPU Intel Celeron G1610

4GB Ram

Windows 7 Ultimate x64

System works fine with standard VGA driver (even the sound over hdmi is working there)

As soon as I installed the latest Intel video drivers the only thing I'm getting is a screen on my TV with the hint there is no hdmi signal. When I disconnect the hdmi cable my TV shows no cable connected.

I tried to connect with a second screen via VGA and my TV via HDMI but my TV cannot be recognized at all.

It doesn't matter if I take the Gigabyte drivers from there website or the drivers here directly from Intel.

When I use an AMD HD 6450 Videocard my TV is working perfect with the same cable and hardware described above.

I tried to get a solution via internet but it seems to me there is no solution out there now.

Please fix these drivers there is something wrong ....

[MLanc3]

I have a Gigabyte Z77M-D3H-MVP V1.1 with HD4000 and a Panasonic Plasma connected via HDMI and have the same issues using Windows 7. The board and HDMI onboard works fine until you install the Intel driver. The machine boots, displays BIOS screen, loading windows screen and when the windows login screen loads and then it drops the screen. (I'm certain that this is time when the driver is invoked).

Everything is fine with default VGA Windows 7 driver and booting into safe mode with the driver installed.

Intel driver works with a LCD monitor and VGA connector.

I've tried three revision versions of the intel driver and replicate the same problem over HDMI.

I also own another of the same board V1.0 which works fine with HDMI.

Based on my analysis it is not the cable or the TV, it an issue with the driver and a revision to the hardware.

This issue is also reported on other forums.

I find it hard to believe that such a significant bug exists.

Kitemick,

[wwill3]

Intel EBH7710H motherboard, 3770K ... no DVI output on second monitor

This problem is on thousands of posts all over the internet for more than 6 months.

[kr7]

HDMI just stop working

Sony vaio recognizes the sony Bravia TV 46BX450 but tv only display "unsupported signal" no picture and audio

It used to work well until 4 months ago.

did everything that I could find on the internet

Bought new cables (very expensive ones), reintalled driver, bios but no luck.

very disappointed !

------------------

System Information

------------------

Time of this report: 7/26/2013, 20:26:55

Machine name: VAIODK

Operating System: Windows 8 Single Language 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)

Language: English (Regional Setting: English)

System Manufacturer: Sony Corporation

System Model: SVS15125CHB

BIOS: R1021C8

Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

Memory: 4096MB RAM

Available OS Memory: 3976MB RAM

Page File: 1873MB used, 6197MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: 96 DPI (100 percent)

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.02.9200.16384 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) HD Graphics 4000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Type: Full Device

Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_909C104D&REV_09

Display Memory: 1664 MB

Dedicated Memory: 32 MB

Shared Memory: 1632 MB

Current Mode: 1920 x 1080 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: SONY TV

Monitor Id: SNY9402

Native Mode: 1920 x 1080(p) (60.000Hz)

Output Type: HDMI

Monitor Name: Digital Flat Panel (1920x1080 60Hz)

Monitor Model: VAIO_LCD

Monitor Id: MS_0025

Native Mode: 1920 x 1080(p) (59.959Hz)

Output Type: Internal

Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 9.17.0010.2843 (English)

Driver Version: 9.17.10.2843

DDI Version: 11

Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.2

Graphics Preemption: DMA

Compute Preemption: Thread group

Driver Attributes: Final Retail

Driver Date/Size: 10/11/2012 21:08:10, 12601856 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4226-11CF-D377-91B0B4C2C435}

Vendor ID: 0x10DE

Device ID: 0x0FD3

SubSys ID: 0x909C104D

Revision ID: 0x00A1

Driver Strong Name: oem17.inf:5f63e5341859ec8c:iIVBM0:9.17.10.2843:pci\ven_8086&dev_0166&subsys_909c104d

Rank Of Driver: 00E00001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT

Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{6CB69578-7617-4637-91E5-1...

[DSilv10]

Hello nic, i have an ASUS K55V with the same issue.

So, i recently formated my PC and after i formated HDMI haven't worked anymore.

My PC detects the TV (37LG3000) and at first the TV said Invalid Format. So i've plugged the HDMI into another laptop that's also using an intel card (Not an HD4000 tho, an older model) and it worked (as that laptop always did) and when i went to the intel options i saw the PC was sending a 59 hz signal so i've plugged again back on my ASUS K55V and noticed i was trying to send a 23 hz signal, after testing i noticed that from 23 to 25 hz i'd get an invalid format error on TV but from 29hz and above i'd get No Signal error on TV. In both cases my PC detects TV and is using Clone Mode.

Hope this helps you detect the problem....

[JRees1]

Last week my computer was working fine with hdmi output. Now my tv and other devices recognize that something is plugged in through the hdmi, but there is no audio or visual. I have downloaded the latest drivers and have run the dxdiag which states that everything is normal. Any help?

[MAngi]

I've an Asus TX 300, a quite expensive notebook.

The problem is clearly due to intel hd 4000 graphic card.

I'm so disappointed from Intel, from January no driver update to solve the issue neither an official position, shame...

Regards

Marco

[NICHOLAS_F_Intel]

Thank you everyone for your input. We are still looking into the issue currently, and will provide status updates on it here;

I will update that thread with more information when we have it available.

Thank you again for your information and continued patience,

-Nic

[MAngi]

Thank you for your answer Nic and for the future updates.

I'm sure you'll notify us as soon as there is an evolution.

I hope Intel will master this situation in the best way to gain back his customer trust.

Regards

Marco

[PUU]

MSI Z77A-G43 LGA 1155

i5 3570K

SAME f_king problem with HDMI!!!! i spent 500$ bought Intel and literaly bought a problem! Have similar problem as in this topic and many others all over the world!!!

Samsung Plasma connected via HDMI main monitor connected by DVI. Dvi works fine. The board and HDMI onboard works fine until you install the Intel driver. The machine boots, displays BIOS screen, on both DVI+HDMI loading windows screen and when the windows login screen loads and then it drops the screen on HDMI. Everything is fine with default VGA Windows 7 driver and booting into safe mode with the driver installed.

MAKE MOVE MAKE NORMAL DRIVER!!! SHAME ON YOU INTEL!

[JVanS1]

I just got a E6430s with a mini-hdmi port. It has HD4000 graphics. It will detect my TV but it will not display to it. I have tried several different cables and have tried the latest drivers. I have another Computer with AMD Radeon Graphics that has no problem displaying to it. I have used computers at work with Intel's integrated HD graphics but HD3000. They will connect to HDMI but still it is a major pain in the butt compared to AMD's Radeon. Obviously intel has major issues interfacing with HDMI ports. I don't see why it's taking them so long to get it fixed.

[DGola1]

Having same problem here, 3570K with HD4000 graphics, video output is very erratic, sometimes HDMI comes up, but usually only VGA out comes up reliably, so I'm stuck at 1280 x 1024. Tried all sorts of settings including ramping RAM down off XMS back to SPD speed just incase it was a timing issue, but to no avail.

Driver sometimes recognizes 2nd video output but it only rarely. It seemed to initially work fine with very old driver but with new drivers it quit working. Very frustrating.

If I pop in my AMD 6670 card, the HDMI output works fine. I don't like to use it due to flickering issues with AMD but thats a whole different issue unrelated to the intel graphics.

board manufacturer (biostar) doesn't seem to know whats the problem.

[GRook]

Has there been any update to this year+ old issue? My brand new i3 4130 has this same issue, as soon as you install the graphics drivers HDMI becomes useless and won't output anything. DVI still shows an image, but that is pretty useless for a HTPC!!

[ogira1]

Hello people;

Here is the solution for my laptop lenovo z580.

1) formatted and clean install windows 7 ultimate x64.

2) installed intel hd4000 driver version : 8.15.10.2712

when i plug hdmi it says no signal on TV again.

here it is what did i do.Hdmi Still plugged in laptop and TV.dont remove.

1) right click my computer>properties>device manager

2) display adapters > right click intel hd4000>properties>driver ( next general tab )

3) choose update driver> browse my computer for driver software

4)choose "let me pick from the list of device driver on my computer."

5)tick "Show compatible hardware" ( you can see already ticked)

6)choose "intel hd graphics 4000" and next.

When finished , i got a signal and clone laptop screen finally.!!!

note : i did all of them before formatted.but it doesnt work .

[KVELL]

I have the same problem... Have a Dell N5110 (intel hd 3000 / NVidia 525m / Windows 😎 and although I connect it to a Panasonic LED TV through HDMI my laptop image wont display on the tv. Sometimes, the display is shown on the tv for a couple of seconds, starts to flicker (a second it shows and a second it doesn't) and after about 10seconds the tv turns black. I have tried an Acer V3-771G-73638G50Maii (NVidia 710M / Windows 😎 and it connects immediately. This is really frustrating. I wanted to buy an external monitor to my laptop so that I can use it for photoediting, however, until I am 100% that it will work with my laptop, I cant!!! Please help!