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"No Audio Device is Installed"

Chaiwallah
Beginner
646 Views

For the last two days I've been having audio problems. My audio devices disappear. I have an Acer Predator Helios (2022) laptop with Windows 11 (which I feel is a factor) and Intel Driver and Support Assistant installed. The laptop has dual graphics processors, Intel Iris XE graphics and an Nvidia RTX 3060 gpu. I want to use the Nvidia processor exclusively but keep getting messages from IDSA that I need to update the Intel graphics, though I have made the selection in Nvidia Control Panel which gets overridden from time to time. Anyway, apparently what's happening is when I update Intel Smart Sound Technology, my "audio devices" disappear and I have no sound. The only solution I've found is to reinstall the Realtek Audio Driver, but then I'm notified that I have to update my ARC Control and the problem begins again. There seems to be a conflict somewhere but I can't identify it. I've downgraded ARC Control and IDSA from automatic to manual startup. Hopefully I'll stop getting inundated with notifications to update the driver(s).

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n_scott_pearson
Super User
631 Views

AFAIAC, you shouldn't be running IDSA on your laptop at all. In this case, it looks like there are conflicts between the Intel-generic and (Acer) platform-specific drivers. Uninstall IDSA.

Just saying,

...S

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WSA113
Beginner
532 Views

No Audio Device is Installed"

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