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"Out of video memory trying to allocate a texture!" error when playing Valorant

Alexnz
Beginner
12,774 Views

Hello, I have been having an issue while play valorant recently where valorant crashes and an error message appears saying...

"Out of video memory trying to allocate a texture! Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting..."

I Have found a thread where the user reset is laptop and it worked but what would happen if i were to reset a pc instead of a laptop.  Would it fix it?

 

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4 Replies
Steven_Intel
Moderator
12,729 Views

Hello Alexnz,


Thank you for posting on the Intel® communities.


I am sorry you are having issues with your Intel graphics.


In order to better assist you, please download the Intel® SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 


Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save". Please attach the file to your reply.


Best regards,


Steven G.

Intel Customer Support Technician.


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SiniuKot
Beginner
4,159 Views
Hello, I have a similar situation. File as an attachment
Could you tell me what the problem is and how to solve it?
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Steven_Intel
Moderator
12,653 Views

We would like to know if you were you able to check the previous post.


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
12,599 Views

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.


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