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Hello
Specs
cpu= i3 12th
gpu= ASRock Challenger D Radeon rx 6600
mobo= asrock b6600m pro rs
psu= Thermaltake Toughpower GX2 600W
ram = 16g ddr4 3200 silicon power
storage= 1tb nvme s p
monitor= msi g24c4
i recently bought this build but since then i'm facing multiple issues like:
some kind of visual noise in games and videos even in some images
- 100% surges in gpu usage, unstable fps and bad graphics
when i saw the benchmarking of the same built online i was shocked by the difference in performance
to fix the issue i tried:
formating and reinstalling the gpu and cpu drivers
changing the hdmi cable and ports
dropping the refresh rate from 144hz to 120
calling technical support
yet the issue still persists, it's my first time buying a gaming desktop i don't know what to do or even where to start. the pc was assembled by an "it technician" i don't know but he might be the cause
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Hello, @anasba
Thank you for posting on the Intel® communities.
I am sorry to hear you are having graphics issues with your new PC.
I noticed that you Intel® Core™ i3-12100F Processor, which doesn't have integrated graphics.
Since you are using a Dedicated Graphics card (ASRock Challenger D Radeon RX 6600), you need to contact your GPU Manufacturer for further assistance with graphics issues, as this is not a product manufactured by Intel.
Best regards,
Jocelyn M.
Intel Customer Support Technician.
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Hello, @anasba
I hope you are doing great.
As we have not heard back from you, we will proceed to close this thread now.
If you need any further assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.
Best regards,
Jocelyn M.
Intel Customer Support Technician.
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