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22756 Discussions

recently assembled gaming pc not working properly

anasba
Beginner
883 Views

Hello

Specs

  • cpu= i3 12th

  • gpu= ASRock Challenger D Radeon rx 6600

  • mobo= asrock b6600m pro rs

  • psu= Thermaltake Toughpower GX2 600W

  • ram = 16g ddr4 3200 silicon power

  • storage= 1tb nvme s p

  • monitor= msi g24c4

i recently bought this build but since then i'm facing multiple issues like:

  • some kind of visual noise in games and videos even in some images

  • IMAGE.jpg

  • Screenshot 2023-11-26 211007 1.jpg

  • Screenshot 2023-11-26 213655.png

  • 100% surges in gpu usage, unstable fps and bad graphics
  • Screenshot 2023-11-26 214100.png

when i saw the benchmarking of the same built online i was shocked by the difference in performance

to fix the issue i tried:

  • formating and reinstalling the gpu and cpu drivers

  • changing the hdmi cable and ports

  • dropping the refresh rate from 144hz to 120

  • calling technical support

yet the issue still persists, it's my first time buying a gaming desktop i don't know what to do or even where to start. the pc was assembled by an "it technician" i don't know but he might be the cause

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Jocelyn_Intel
Employee
850 Views

Hello, @anasba  

 

Thank you for posting on the Intel® communities.  

 

I am sorry to hear you are having graphics issues with your new PC. 

 

I noticed that you Intel® Core™ i3-12100F Processor, which doesn't have integrated graphics.  

 

Since you are using a Dedicated Graphics card (ASRock Challenger D Radeon RX 6600), you need to contact your GPU Manufacturer for further assistance with graphics issues, as this is not a product manufactured by Intel. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
815 Views

Hello, @anasba    

 

I hope you are doing great. 

 

As we have not heard back from you, we will proceed to close this thread now. 

 

If you need any further assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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