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Hello, I have discovered that this factor is causing lights flickering in game which makes playing painful for eyes. I can disable it but then it makes menu skins dark and colourless. I was getting help with it by ea support however they said it's because my graphic card so I ask for help with it here. My GPU is Intel Arc B570 and cpu is i5-14400f.
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Hello Wincek,
Thank you for posting in Intel Communities.
To help troubleshoot this issue, could you please provide the following information:
- Please check your Intel Arc graphics driver version in Device Manager or Intel Arc Control
- Are you only experiencing this issue with Battlefield 2042 or are there any other games affected?
- What graphics quality settings are you currently using in-game? Kindly share screenshot.
- Kindly share your monitor model, resolution, and refresh rate you're using.
Additionally, I highly appreciate you sharing your system configuration so I can fully check and provide you with an accurate fix. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.
- Scan: Check the box Everything.
- Click Scan.
- Review: When finished scanning, click Next.
- Click Save. *Attach the SSU log file as you reply
Looking forward to your response.
Best regards,
JeanetteC.
Intel Customer Support Technician
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Hello,
1. I have checked 3 last driver versions but they all have the same issue.
2. I haven't yet experienced this problem on any other game however i have found this issue had some other person in different game here https://forums.flightsimulator.com/t/flickering-on-intel-arc-gpu/708770
3. Well I am using all ultra settings but tried a lot of configurations including the lowest one however they didn't solve this issue.
4. It's iiyama g-master ge2488hs, 1920x1080 and 60 hz
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Hello Wincek,
Thank you for providing the requested information. To help troubleshoot further, please share the following additional details:
1) Please confirm if the other two affected driver versions, besides the currently installed 32.0.101.8132 (WHQL Certified), are:
2) Please provide a screenshot of your in-game settings
3) Please share your power supply unit (PSU) make and model
Looking forward to your response.
Best regards,
JeanetteC.
Intel Customer Support Technician
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3) It's only power supply cable but i was told at service that my PSU is enough for my PC
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Hello Wincek,
Thank you for providing all the requested details. I'll review this information internally and provide you with an update as soon as it becomes available.
Best regards,
JeanetteC.
Intel Customer Support Technician
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Hello Wincek,
While I prepare to replicate this issue, please:
- Update to driver 32.0.101.8135 using DDU
- If issue continues, test with driver 32.0.101.6874
- Confirm ReBar status in BIOS
This will help with our troubleshooting process.
I look forward to your reply.
Best regards,
JeanetteC.
Intel Customer Support Technician
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Hello Wincek,
While I prepare to replicate this issue, please:
- Update to driver 32.0.101.8135 using DDU
- If issue continues, test with driver 32.0.101.6874
- Confirm ReBar status in BIOS
This will help with our troubleshooting process.
I look forward to your reply.
Best regards,
JeanetteC.
Intel Customer Support Technician
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Hello Wincek,
I just wanted to check in. Have you had a chance to review my previous message regarding the driver updates and BIOS ReBar status? Please let me know if you’ve had an opportunity to try those steps or if you need any additional guidance. I’m here to help and would be glad to continue troubleshooting with you.
Best regards,
Von M.
Intel Customer Support Technician
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Hello,
Sorry for late response,
Yes I have enabled ReBar and tried both suggested drivers but unsuprisigly problem with lights still occurs
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Hello Wincek,
I'd like you to try installing the latest driver version 32.0.101.8136. Please use DDU in safe mode to ensure a clean installation, then test to see if the issue is resolved.
Please keep me updated on the results.
Best regards,
JeanetteC.
Intel Customer Support Technician
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It's still the same. Also, I have found similar case in Battlefield 4 that I attach here
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Hello Wincek,
Thank you for providing this clip for me to further investigate this flickering issue. I will be checking this internally and get back to you once I have the information you need.
Best regards,
Dean R.
Intel Customer Support Technician
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Hello Wincek,
This issue is still under investigation. To help us troubleshoot further, could you share the exact steps that trigger the problem? Our lab testing hasn't reproduced the same behavior yet.
Additionally, please specify which mode you're experiencing this in.
Thanks for your patience.
Best regards,
JeanetteC.
Intel Customer Support Technician
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Yes the trigger is enable by render.lighttilecspathenable at 1 value which is basic setting of game. After setting value in config file or in game to 0 the problem of flashing lights doesnt happen because all lights are off anyway.
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Hello Wincek,
Did you have a chance to review the previous post?
Please feel free to reach out if you have any questions.
Best regards,
JeanetteC.
Intel Customer Support Technician
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Hello Wincek,
Thanks for confirming the workaround with render.lighttilecspathenable. While setting it to 0 does eliminate the flashing by disabling lights, I still need to know which game mode you're experiencing this issue in originally (with the setting at 1). This will help determine if it's mode-specific or affects all gameplay areas.
I'm looking forward to your reply.
Best regards,
JeanetteC.
Intel Customer Support Technician
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Every game modes, just in places where the lights are originally designed on maps
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