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running Battlefield 6 program crashed when loading the game。

Todge
Beginner
1,293 Views

Intel® Arc™ A770 Graphics Family 

graphics driver 32.0.101.6987

The game cannot run normally on the latest version of the graphics driver

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1 Solution
ArchieD_Intel
Moderator
1,092 Views

Hi Todge,

 

A fix for this issue has been included in driver 32.0.101.6989. Download and install this or a newer driver. Once updated, please observe your system to determine if the issue continues.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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6 Replies
HestimadoHamigo
Beginner
1,244 Views

I have the same error

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ArchieD_Intel
Moderator
1,209 Views

Hi Todge and HestimadoHamigo,

 

Our team at Intel is aware of the crashing issue with Intel Arc A-Series discrete GPUs. We're working hard to develop a fix and will be rolling out a driver update to resolve this as soon as possible. Thanks for your patience and keep an eye out for updates.

 

Best regards,

 

Archie D.

Intel Customer Support Technician

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ArchieD_Intel
Moderator
1,093 Views

Hi Todge,

 

A fix for this issue has been included in driver 32.0.101.6989. Download and install this or a newer driver. Once updated, please observe your system to determine if the issue continues.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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Todge
Beginner
992 Views

In 32.0.101.6989,This issue with has been fixed,Thx XD

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ArchieD_Intel
Moderator
964 Views

Hi Todge,

 

I'm glad to know the issue has been resolve by updating to the latest driver version.

 

Since the thread is now solved, we will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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HestimadoHamigo
Beginner
805 Views

yes is working now

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