Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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I have an Intel UHD 620 graphics card and am struggling to install TensorFlow in the anaconda prompt. I followed the instructions on this website but get the following error:

"ImportError: Could not find 'nvcuda.dll'. TensorFlow requires that this DLL be installed in a directory that is named in your %PATH% environment variable. Typically it is installed in 'C:\Windows\System32'. If it is not present, ensure that you have a CUDA-capable GPU with the correct driver installed."

Please help,

Thanks in advance.

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1 Reply
Community Manager

Hello ghp042,

Thank you for posting your question on this Intel® Community.

According to the error message you are receiving, your system is missing a nvduda.DLL file from a 3rd party graphics card and it is not related to Intel® drivers. We found some information about this behavior here:

Our recommendation is that you contact the software developer directly to get step-by-step instructions to install the software.

We will close this inquiry. If you need any further assistance, please post a new question. We will be glad to help you.

Wanner G.

Intel Customer Support Technician

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