why i cant turn v-sync on

[gvest]

why i cant turn v-sync on

[Earl_Intel]

Hi gvest,

Thank you for posting in the communities!

Please supply the information requested below so that we can better assist you and identify the best course of action:

• May I know what intel graphics card do you have?
• Where you able to use V-sync before?
• What Graphics driver version do you have?
• When did the issue happen? is it after a software update or hardware update?

Your participation is crucial to ensuring that we are able to give you the best service possible. Once we have this information, we can move forward with the next step and try to resolve the problem you are experiencing.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi gvest,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi gvest,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Earl E.

Intel Customer Support Technician