Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20622 Discussions

why screen freezes

sguev2
Beginner
431 Views

recently when i watch netflix or online gaming the picture freezes then catches up. it happens about two times every minute. i have dell latitude 6520 intel core I7 windows 10. it just started doing this. very annoying

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AlHill
Super User
392 Views

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

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n_scott_pearson
Super User
392 Views

Dell is responsible for all processors that come as part of one of their systems. You need to be discussing your issues with them.

...S

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