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17638 Discussions

why screen freezes

sguev2
Beginner
121 Views

recently when i watch netflix or online gaming the picture freezes then catches up. it happens about two times every minute. i have dell latitude 6520 intel core I7 windows 10. it just started doing this. very annoying

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2 Replies
AlHill
Super User
82 Views

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

n_scott_pearson
Super User Retired Employee
82 Views

Dell is responsible for all processors that come as part of one of their systems. You need to be discussing your issues with them.

...S

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