Community
cancel
Showing results for 
Search instead for 
Did you mean: 
lwenm
Beginner
1,448 Views

win10 use ffmpeg h264_qsv encode err: Error initializing an internal MFX session: unsupported (-3)

I use FFmpeg on Win7 normally,but not on win10

i do not find “intel media sdk”  directory on win10,and i copy the “libmfxhw64.dll” to the exe directory, also err

4 Replies
lwenm
Beginner
725 Views

my cpu: i7-9700k

GPU:​ UHD630

Leonardo_C_Intel
Moderator
725 Views

Hello lwenm

 

Thank you for posting in the Intel Community.

 

From what is can see you are trying to install/use ffmpeg.

 

·        Please provide me with the steps that you ate taking to complete the installation.

·        What is the download link for the FFmpeg file that you are using?

·        What is the download link for the intel media SDK that you are using?

·        What operating system (OS) do you have installed?

 

Regards,

Leonardo C.                        

Intel Customer Support Technician

Under Contract to Intel Corporation

Leonardo_C_Intel
Moderator
725 Views

Hello lwenm

 

Have you been able to collect the information requested?

 

Regards,

Leonardo C.

Intel Customer Support Technician

Under Contract to Intel Corporation

Leonardo_C_Intel
Moderator
725 Views

Hello lwenm

 

I haven’t heard back from you; please contact us if you have any additional questions.

 

Regards,

Leonardo C.

Intel Customer Support Technician

Under Contract to Intel Corporation

Reply