更新了最新的驱动后，无畏契约（瓦罗兰特）在三个小时内崩溃了两次

[mufeng]

更新了最新的驱动后，无畏契约（瓦罗兰特）在三个小时内崩溃了两次，两天内崩溃了4次，具体为游戏卡死，无声音，窗口无法关闭，可通过任务管理器关闭进程，图形驱动未崩溃，仅游戏崩溃。

[VonM_Intel]

Hi, mufeng.

Thank you for posting in our Community.

Please be informed that I can only support you in English. I have used a web translation tool to translate this response hence, there may be some inaccurate translation.

You mentioned that Valorant crashed twice within three hours and four times in two days after updating to the latest driver. Could you please provide the exact version of the graphics driver you used for the update? This information will assist us in identifying any potential compatibility issues. Additionally, could you please outline the troubleshooting steps you've taken thus far to address the issue?

Also, I'd like to delve deeper and verify specifics like the graphics models, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable us to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue.

Looking forward to your response. Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[NormanS_Intel]

Hello mufeng,

I wanted to check if you had the chance to review the information we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Norman S.

Intel Customer Support Engineer

[NormanS_Intel]

Hello mufeng, 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Norman S.

Intel Customer Support Engineer