更新驱动后 屏幕录制没有了

[帅到极致是无奈]

驱动更新后 没有屏幕录制了 请问你们是把录制取消了吗

[JeanetteC_Intel]

Hello 帅到极致是无奈,

请注意，我只能用英语为您提供支持。我使用了网络翻译工具来翻译此回复，因此，可能会有一些不准确的翻译。今后，我将用英文回复您。

Thank you for posting in Intel Communities.

To be able to help you better, I would like to know more about your system details to fully understand where the issue truly lies. Please help share more details below so I can further check:

1) What driver version was installed that caused the missing video recording?

2) Have you tried reverting the driver to the previous version?

Kindly share your system configuration so I can check and provide you with an accurate fix. This could be possible by the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

• Scan: Check the box Everything.
• Click Scan.
• Review: When finished scanning, click Next.
• Click Save (.txt). Attach the log file as you reply.

I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[lby]

使用该版本驱动程序没有找到屏幕录制的位置，屏幕录制功能是否在这个版本中移除？

[JeanetteC_Intel]

Hello 帅到极致是无奈,

请注意，我只能用英语为您提供支持。我使用了网络翻译工具来翻译此回复，因此，可能会有一些不准确的翻译。今后，我将用英文回复您。

I am waiting for an update regarding the details I requested to further check this issue. Kindly let me know about this information so I can identify the next steps that need to be taken to solve this issue.

I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello 帅到极致是无奈,

请注意，我只能用英语为您提供支持。我使用了网络翻译工具来翻译此回复，因此，可能会有一些不准确的翻译。今后，我将用英文回复您。

As I have not heard from you for the past few days, I will proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician