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Bad b580 drivers

Kurosava16
Beginner
292 Views

Since i updated my gpu drivers, i lost all my audio and i can't change my refresh rate from 60hz. When i try to enable my audio devices, i just get the error code 10 (This device cannot start. Insufficient system resources exist to complete the API.)

4 Replies
JedG_Intel
Moderator
223 Views

Hi Kurosava16,

 

I'm sorry to hear that you encountered an issue after updating your GPU drivers. Rest assured that I will address this concern. To properly help you, I will need to get more information aside from your initial post. Please see below.

 

1. The driver that you updated to, is it 32.0.101.6732?

2. What made you do the update? Are you having issues with the previous driver?

3. Did you utilize DDU prior to installation of the latest driver?

3. Kindly share a screenshot of the error message.

 

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

 

I look forward to your response.

 

Best regards,

Jed G.

Intel Customer Support Technician


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Radbod
New Contributor I
213 Views

I allways deinstall the drivers in Safemode with DDU 

-I get DX errors and lags like i had with some older drivers (thread in this Forum) where on CoD BO6 Mulitplayer Maps like Red, Rewind and in general bigger outdoor Maps the frames drop beneath 60 FPS

-I deinstalled the driver and use the 6653 now. I didnt encountered any problems with this driver! Frames above 130fps@1440p

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JedG_Intel
Moderator
120 Views

Hello Kurosava16,

 

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.


Hi @Radbod,


It seems that you're also facing some issues. For us to properly assist you and to avoid confusion, please create a separate thread.

 

Best regards,

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
90 Views

Hello Kurosava16,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Jed G.

Intel Customer Support Technician


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