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Hello lixiaoer
请注意,我只能用英语为您提供支持。我使用网络翻译工具来翻译此回复,因此可能存在一些翻译不准确的情况
Thank you for posting on the Intel® ARC™ Graphics.
Please let's try uninstalling your current driver using Display Driver Uninstaller to remove any possible leftover files that can cause issues and update to the latest driver version 31.0.101.4826. If the issue persists, please share with us a screenshot of the error message you are seeing so we can have a better understanding of the issue.
Best Regards,
Hugo o.
Intel Customer Support Technician.
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Hello lixiaoer
Were you able to reinstall the driver following the instructions from our previous post? Please let us know if you are still getting an error message when trying to check for updates, if so, please share a screenshot of the error with us.
Best Regards,
Hugo O.
Intel Customer Support Technician.
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Hello lixiaoer
We have not heard back from you but we hope our previous recommendations to reinstall the latest driver version using Display Driver Uninstaller helped you to get this issue resolved, however, if you still happen to experience this problem feel free to open a new topic at the moment we will no longer monitor this thread.
Best Regards,
Hugo O.
Intel Customer Support Technician.
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