魔咒之地1.22完整版游戏的fsr3.0 开启帧生成后，游戏崩溃显卡重置掉驱动，甚至系统蓝屏重启

[ouco]

魔咒之地1.22完整版游戏的fsr3.0 开启帧生成后，游戏崩溃显卡重置掉驱动，甚至系统蓝屏重启，就像这个链接帖子的问题一样https://community.intel.com/t5/Intel-ARC-Graphics/Forspoken-v-1-22-Is-new-AMD-FSR-3-Frame-Generation-always/m-p/1528855，表现和这个视频里的也一样https://www.youtube.com/watch?v=9QHo_DlLvpg。奇怪的是，这个问题在魔咒之地1.22的测试版里就没有，测试版游戏开启fsr3.0和帧生成完全没有问题，可以顺利运行。这个问题比较特殊，我用的最新版驱动4826，我也试过4824驱动，问题依旧。希望可以给予解决，谢谢。

[Hugo_Intel]

Hello ouco

请注意，我只能用英语为您提供支持。我使用网络翻译工具来翻译此回复，因此可能存在一些翻译不准确的情况。

Thank you for posting on the Intel® ARC™ Graphics Communities.

Have you tried performing an installation of the driver using Display Driver Uninstaller just to rule out any possible driver installation issues? If not, please uninstall the current driver with DDU and then reinstall driver 31.0.101.4826.

Best regards,

Hugo O.

Intel Customer Support Technician.

[Jean_Intel]

Hello ouco,

We're following up in your thread to confirm if you've been able to run the Display Driver Uninstaller, as we recommended in our previous post since it will eliminate all the previous driver files and residues to perform a fresh installation of the latest graphics driver. If the issue persists, please let us know so we can continue assisting you.

Best regards.

Jean O. 

Intel Customer Support Technician.

[Hugo_Intel]

Hello ouco

We want to let you know that we tested the game and were able to reproduce the crashes after enabling FSR 3.0 in Forspoken, due to this please know that we are working on debugging this issue to come up with a fix, we cannot guarantee any outcome or estimated time for a resolution but rest assured we identified the issue and are working on it. Once we have an update about this problem we will let you know.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello ouco

I want to let you know that this issue regarding crashes when activating FSR 3.0 in Forspoken should have been resolved starting with driver version 31.0.101.4952, however, there is even a newer version so please update to driver 31.0.101.4972, and let us know if the issue gets resolved for you.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello ouco

As mentioned in or previous post this issue should have been resolved in our latest driver. Please let us know if you were able to update and retest the game.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello ouco

We have no received a response from you so we will close this thread. As mentioned this issue should have been resolved in our latest drivers and now Forspoken should not crash when activating FSR 3.0. If you need further assistance you can feel free to open a new topic.

Best Regards,

Hugo O.

Intel Customer Support Technician.