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ASUS fan Xpert cannot set temp source GPU(A750), aida64 also cannot find the graphics temp

aurora2
Beginner
1,769 Views
fan Xpert is latest version, aida64 also too, driver used 4255.
other graphics work well with fan xpert, but A750 doesn't work
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Jean_Intel
Employee
1,719 Views

Hello aurora2,

 

Thank you for posting on the Intel️® communities. We understand that you are unable to set the temperature source of your Graphics adapter.

 

  • Provide us with a screenshot of both software not reporting the temperature source.
  • Create a report using the Intel® System Support Utility (Intel SSU):
    • Open the application and click "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View."
    • Click on the menu where it says: "Summary" to change it to "Detailed View."
    • To save your scan: click "Next"; then "Save."

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employee
1,684 Views

Hello aurora2,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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aurora2
Beginner
1,669 Views

Sorry to keep you waiting.

I have found the answer: ASUS Fan Xpert 2+ don't support other brands of gpu as a temperature source,

Maybe Fan Xpert 4 can support, but my motherboard can only install fan xpart 2+  .

Thank you for your concern, you can close this issue now.

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Jean_Intel
Employee
1,619 Views

Hello aurora2,

 

We are glad to know you found information about the issue, thank you for taking the time to share it, and hopefully, it may help other community members experiencing similar behavior. Since you requested to close the thread, we will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding. 

 

Best regards,

Jean O. 

Intel Customer Support Technician


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