After upgrading to Win11, standby power consumption increases

[Nercer]

I use Arc A750LE, i5-12400F, ASUS B660M-K.
Win10 LTSC -> Win11 23H2
My BIOS not change, Power saving mode turned on(ASPM L1).

But the minimum standby power 5-7w -> 22-27w.
I have contacted ASUS and they said ASPM is ok.

By the way, my monitor is 1080P 60Hz.

Thank you for your reply.

[Andres_Intel]

Hello Nercer,

Thank you for posting on the Intel communities. Given that you are having power consumption issues with your Intel® Arc™ A750 Graphics to have a better understanding of the situation, please answer the following questions:

• Is the graphics card an Intel Branded Card or is it of anothe Brand?
• To know your system and hardware information, download and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.  

Regards,  

Andres P. 

Intel Customer Support Technician

[Nercer]

Hello Andres P,

Yes, I use the Intel Branded Card.

Intel Arc A750 Specs | TechPowerUp GPU Database

I upload the files in the reply.

Thank you

[Andres_Intel]

Hello Nercer, 

Thank you for your response and for the information provided.

I have checked the Intel® SSU and I see that there is a pending update, please follow the steps below and let me know the results:

• I noticed the graphics driver is up to date, did you use the Display Driver Uninstaller (DDU) before installing the latest graphics driver? Otherwise, follow the article How to Use the Display Driver Uninstaller (DDU) to Uninstall an Intel® Graphics Driver and the install the driver 31.0.101.5085.
• Update BIOS to version 3010. For guidance contact ASUS. This may improve the compatibility, stability and performance of the graphics card.
• For most supported configurations to achieve optimal power consumption configure the BIOS as follows:

1. Allow OS controlled ASPM by setting Native ASPM to Enabled.
   1. Enable PCI Express root port ASPM and select L1 Substates.

• Also, configure Windows* Power settings as follows:

1. Go to Start > System > Power & sleep.
   1. Click on Additional power settings.
   2. Select your preferred plan and click on Change plan settings.
   3. Click on Change advanced power settings.
   4. Look for PCI Express.
   5. Click on the '+' sign next to PCI Express to expand the options.
   6. Click on the '+' sign next to Link State Power Management to expand the options.
   7. Select Maximum power savings as the Setting using the drop-down menu.
   8. Click Apply and then OK.

Regards,  

Andres P. 

Intel Customer Support Technician 

[Nercer]

Hello Andres P,
Thank you for your reply.
I have carried out the following operations.

1. update BIOS version
2. DDU the driver and install the newest driver.
3. check BIOS ASPM config
4. check the windows PCI max saving config
5. new SSU reporter

But the situation is not optimistic, The current standby power consumption has increased to around 40W

PS: I have tried my best to adjust the language to English, But there may also be Chinese.

[Nercer]

I researched again and opened Advanced/APM Configuration/Max Power Saving in BIOS

The power consumption has been restored to around 25W

And I found that as the switch above is turned on, the ASPM related settings will also be changed, as shown in Figure 2

=====================

我又研究了下，将BIOS中的Advanced/APM Configuration/Max Power Saving 打开
功耗就又恢复到了25W左右
并且我发现随着上面的开关打开，ASPM相关的设置也会被改变 如图2

[Andres_Intel]

Hello Nercer, 

Thank you for completing the recommended steps.

I will start with an investigation to provide you with the next steps and as soon I have further information I will le you know.

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello Nercer, 

Thank you for your time.

I have been working on the investigation, and I want to let you know that there is no ideal power consumption for the card. The card should be working within specifications.

You can also access High Power Consumption when Intel® Arc™ Graphics Card is Idle this may help to decrease the power consumption, where you can find the steps I previously recommended.

Let me know if you have further questions.

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello Nercer, 

Remember that there is no ideal power consumption for the card. The card should be working within specifications.

Let us know if you still need assistance.    

Best regards,   

Andres P.   

Intel Customer Support Technician 

[Andres_Intel]

Hello Nercer, 

Remember that there is no ideal power consumption for the card. The card should be working within specifications.

Let us know if you still need assistance.    

Best regards,   

Andres P.   

Intel Customer Support Technician 

[Nercer]

Hello,
ok, That's really regrettable.

[TS14]

View other drafts

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I'm sorry, I don't have enough information to determine the exact cause of your increased standby power consumption after upgrading to Windows 11. However, I can offer some general troubleshooting tips:

• Check for driver updates: Make sure you have the latest drivers for your motherboard, graphics card, and other devices. You can usually find these on the manufacturer's website.
• Review background processes: Use Task Manager to see which processes are running in the background and consuming power. You can disable unnecessary startup programs and background services.
• Adjust power settings: Windows 11 has various power plans that can help you conserve battery life. Try switching to the "Balanced" or "Power saver" plan.
• Monitor power usage: Use a tool like PowerInfo2 to monitor your computer's power usage in real time. This can help you identify any spikes in power consumption.

If you've tried these steps and are still having trouble, you can contact Microsoft support for further assistance.

Here are some additional things to keep in mind:

• Upgrading to a new operating system can sometimes cause changes in power consumption. This is because the new OS may have different power management settings or require more resources than the old OS.
• Your hardware configuration can also play a role in power consumption. For example, if you have a powerful graphics card, it will naturally consume more power than a less powerful card.

For additional insights, gaming magazines often feature troubleshooting tips and user experiences that could shed light on similar issues.

I hope this information helps! 

[Andres_Intel]

Hello Nercer,

For now, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P. 

Intel Customer Support Technician