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Another incorrect link

Saabjock
Novice
880 Views

On 04/13/2023, I wrote to you folks about...what was at the time...the second incorrect link to an Intel driver download.

I cannot believe there is now a third incorrect link to the newly released WHQL 4313 driver.

An attempt to download that driver yields 4255.

How are you folks not getting this?

It is absolutely alarming that a large company keeps screwing up the most basic of task.

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5 Replies
Carlos_L_Intel
Employee
825 Views

Hi @Saabjock,


Thank you for posting on the Intel® communities. I'm sorry for the inconvenience this might have caused you. Please help me with the following information in order to assist you: 


  • Is this trough our download center or Intel® Driver & Support Assistant?


 What I can currently see listed on the website will be the Intel® Arc™ & Iris® Xe Graphics - WHQL - Windows* Version: 31.0.101.4255


Best regards, 


Carlos L.  

Intel Customer Support Technician.


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Carlos_L_Intel
Employee
825 Views

Hi @Saabjock,


Thank you for your time. I just double-check and yes, the 31.0.101.4314 is available, and you are able to get it from here: https://www.intel.com/content/www/us/en/download/726609/intel-arc-iris-xe-graphics-whql-windows.html?


Best regards, 


Carlos L.  

Intel Customer Support Technician.


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Carlos_L_Intel
Employee
770 Views

Hi @ySaabjock,


Were you able to check the previous post? Let us know if you still need assistance.  


Best regards,  


Carlos L.  

Intel Customer Support Technician


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Carlos_L_Intel
Employee
732 Views

Hi @Saabjock,


Were you able to check the previous post?  

Let us know if you still need assistance.  


Best regards,  


Carlos L.  

Intel Customer Support Technician.


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Carlos_L_Intel
Employee
731 Views

Hi @Saabjock,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Best regards,  

Carlos L. 

Intel Customer Support Technician.


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