Arc A750 Last Driver 32.0.101.6737 CS 2 Cant Open

[Neji]

Hi everyone Counter Strike 2 does not open after installing the latest version 32.0.101.6737 driver. I am using the -Vulkan command. The game does not respond after opening it stays at the bottom I can't open it .

[VonM_Intel]

Hi, Neji.

Thank you for posting in our Community and I appreciate you sharing the specific driver version and launch parameters you're using. We’re aware that some users with Arc A-series GPUs have reported launch issues with Counter-Strike 2 when using the -vulcan launch option on driver version 32.0.101.6737. Based on your description, it appears the game process starts but fails to initialize the display, remaining minimized or non-responsive. To proceed, please confirm the following:

• Are you seeing any error messages or crash logs when the game fails to launch? This could help isolate whether the issue is graphics API-related or system-level.
• Does the game appear in Task Manager when it gets stuck at the bottom? If so, is it using any CPU/GPU resources? This helps assess whether the game is launching in the background or hanging during initialization.
• Have you tried launching the game without the -Vulcan launch option? This helps determine if the issue is specific to Vulkan or more general.

If you’ve already attempted any troubleshooting steps prior to contacting us, please feel free to share the details. This will help ensure we don’t duplicate efforts and can focus on the most effective next steps. Additionally, to better understand the issue, I'd like to check details such as your processor, and any system errors. Please use the Intel SSU tool to gather this information. For privacy, avoid sharing the SSU logs on public forums as they contain sensitive data. Instead, kindly email the logs to me, and I’ll investigate further. I have already sent you an email to collect the SSU reports.

We’re actively tracking this behavior and working with our driver team to determine root cause and provide a resolution in an upcoming release.

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello, Neji.

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello, Neji.

I have not heard back from you, so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,
Von M.
Intel Customer Support Technician