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Arc B580 Problem with adobe premiere pro

AndrewUA
Novice
4,229 Views

I bought a new graphics card specifically for editing videos in Adobe Premiere, but I was very disappointed, Adobe Premiere takes 1 minute 40 seconds to start. And very frequent crashes of the program. At any random moment the program can crash. Also, the image in the program often just disappears, and sometimes even the image from the desktop disappears. And this is definitely a problem with this graphics card, because I put my old radeon RX580 and there are no problems. Adobe Premier starts in 5 seconds, there are no program crashes, the computer works stably.
This disappointed me very much.
I inserted this card into another computer and there, too, Adobe Premier stopped working adequately, and problems with a long startup of the program also began.
How can I fix this situation?

Attached is a live video of the adobe primer launch.

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22 Replies
AndrewUA
Novice
112 Views

image.png    Here is the exact specification of the driver that I have.
Archive drivers are usually located at this link. - https://www.intel.com/content/www/us/en/download/741626/intel-arc-pro-graphics-windows.html

But I don't see that driver there, so I recommend downloading the latest one available.

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HakanAk1
Beginner
109 Views

I'm having problems with the current driver here, crashing and stopping. The one Microsoft installed didn't cause any problems, so I'll install that one.

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