Arc B580 slow camera, freezing and mouse lag in Combat Mission games

[Jmez]

Hey there,

New build, has been going great for the work stuff and most of the game stuff save for these 3 - 

Combat Mission Black Sea on Steam

Combat Mission Shock Force 2 on Steam

Combat Mission Cold War on Steam

A lot of mouse-lag clicking on the maps, clumsy/slow/delayed camera moving while text on screen, seconds or so freezing when clicking on screen etc. They had/have a similar issue with AMD cards.

Trying to load larger maps game will just crash with Out of Memory/fatal error.

My GTX3060 and i7 4690K ran those games all maxed, now even on the lowest settings they're pretty unplayable.

SSU attached for reference.

Thanks for any ideas.

[ArchieD_Intel]

Hi Jmez,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

• When did the issue start? Was it after a specific driver update or game patch?
• Have you used DDU to completely remove all residual drivers and installed a new one?
• Have you tried adjusting the graphics settings?
• What are your game settings? Kindly provide a screenshot
• Did you verify the game files or reinstall the game?
• What game platform are you using?

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

[Jmez]

Hey thanks for the swift reply Archie. - answers below, cheers.

Note - the game devs note there are reported issues with Intel cards and their Combat Mission titles.

When did the issue start? Was it after a specific driver update or game patch?

From the get-go. New build, fresh install, all drivers up to date. This is the only game with any issues so far.

Have you used DDU to completely remove all residual drivers and installed a new one?

No drivers installed to begin with, fresh installs.

Have you tried adjusting the graphics settings?

Yup, even ruinning on lowest settings still has an issue. One thing that helps a little is setting Priority in task Manager to lowest.

What are your game settings? Kindly provide a screenshot

It's not an issue with graphics settings - happens same on anything.

Did you verify the game files or reinstall the game?

Yes

What game platform are you using?

Steam/win11

[ArchieD_Intel]

Hi Jmez,

Thank you for your update and providing the requested information.

Please check your email inbox, as I have sent you a message regarding our concern. Thank you and have a great day ahead!

Best regards,

Archie D.

Intel Customer Support Technician

[Jmez]

Thanks mate, look forward to following up in more detail with you.

[Ernesto_C_Intel1]

Hi @Jmez,

I'm contacting you on behalf of my technician, ArchieD_Intel. I'm actively investigating the issues you've cited. 

Allow me more time to work on the performance issues that you've encountered with Combat mission games and get back to you as soon as possible. 

Regards, 

Ernesto C.

Intel Customer Support Engineer