Arc Control timing out when looking for new drivers

[Vampurrr]

Hi there,

I have noticed Intel Arc Control has been timing out for a week or two when looking for new drivers.
My last driver update I tried a clean installation, however that has not fixed the problem.
I have also uninstalled and reinstalled Arc Control, and it is still not working.

I am on the latest driver 31.0.101.4824
Using Windows 11

[Jean_Intel · Accepted solution]

Hello Vampurrr,

Thank you for joining the Intel Community once more. We would be more than happy to help you with the Arc Control problem.

We have received some reports that the issue is solved after using the Display Driver Uninstaller and then installing the latest version, 31.0.101.4824. The DDU tool will eliminate all previous driver residues.

Best regards,

Jean O.

Intel Customer Support Technician

[Vampurrr]

Hi there,

Thank you for the help!
That worked

[Jean_Intel]

Hello Vampurrr,

We are happy to hear that the issue is solved. We will now proceed to close this thread. If you require further assistance, please post a new question as this thread will no longer be monitored by Intel.

Best regards,

Jean O.

Intel Customer Support Technician

[davfel]

this is still not solved. Hard to believe that a processor manufacturer can not write reliable code to fix there issues. A simple thing like updating software? come on

Dave