Audio troubles since installing the Arc B580 Gpu.

[Raiyan1]

I recentlly installed the new Arc B580 GPU. Since that my speakers aren't working, when I ran the audio trouble shooter it says that I don't have any audio device connected, but when I removed the GPU my speakers were working perfectly.

How to fix this? 

[Mike_Intel]

Hello Raiyan1,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. Can you share the specification of your system?
2. Where did you connect the speakers?
3. If you will click the speaker icon in the lower right of the screen then select playback device, how may device can you see? Can you share the screenshot?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Raiyan1,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Raiyan1,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician