Barony (OpenGL) poor performance and very low gpu usage

[sstarc]

the game "barony" runs very poorly. it's really bad

i've had similar problems with other older OpenGL games like starsector, but that was at least playable at native 1440p

specs:

motherboard: B650 GAMING X AX

OS: windows 10 pro

GPU: A770 LE (16GB) with driver version 31.0.101.4885

CPU: ryzen 7 7800X3D

RAM: 32GB DDR5-6000 CL36

[Jean_Intel]

Hello sstarc,

Thank you for posting in the Intel Communities. We would be more than glad to assist you with the performance issues when playing Barony.

To assist you with your issue, we would like to confirm some details:

• You mentioned that the game runs poorly. However, we would like to ask if you can share a more detailed description of your game. Are you experiencing game stutters? Is the game running at a low frame rate?
• Is Resizable BAR (or Smart Access Memory) enabled in your system? Note that this feature must be enabled for optimal performance when using Intel® Arc™ A-Series Graphics.
• Which distribution service do you use to install the game? (Steam, Epic Games, Microsoft Store, Xbox Store)
• To avoid duplication of efforts, let us know what steps you have taken to solve this problem.

Best regards

Jean O.

Intel Customer Support Technician

[sstarc]

The game runs between 30-40fps at best. i don't notice excessive freezes/stutters outside of the low framerate.

resizable BAR is enabled

this occurs through both steam and the EPIC games launcher

i've tried tweaking settings and found that running the game at 1280x720p and below brings performance to 90-120fps, but the game is far from graphically demanding so this is definitely some sort of bug. i've also set the game to high performance in windows game settings.

i've had poor performance in other openGL games on my A770, so i'm not sure if this is related to already known issues

[Jean_Intel]

Hello sstarc,

We understand that you are experiencing performance issues with other OpenGL games. We want to let you know that there is no report of an issue affecting OpenGL application performance with the Intel Arc A770. If you want us to take a deeper look into this, you should open a thread reporting the problems you are experiencing. It is important to mention that we recommend opening one thread per issue to keep the threads organized and better assist you.

About the performance problem with Barony, we recommend you perform a clean driver installation using Display Driver Uninstaller (DDU), then install the new driver 31.0.101.4900. Please note that previous driver files and leftovers can affect the functionality of your system, and the DDU tool will eliminate all the previous driver installation files.

In case the issue remains, we would like to gather more information about your system. We want to request you create a system report using the Intel System Support Utility (Intel SSU):

• Open the application and click "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View."
• Click on the menu where it says: "Summary" to change it to "Detailed View."
• To save your scan: click "Next"; then "Save."
• Attach the file to your next response.

Best regards

Jean O.

Intel Customer Support Technician

[Jean_Intel]

Hello sstarc,

We are checking on your thread to confirm if you have been able to try running the DDU tool to install the new driver, 31.0.101.4900. Let us know if you have any updates.

If the issue remains, we would like to request you share a system report using the Intel System Support Utility (Intel SSU).

Best regards

Jean O.

Intel Customer Support Technician

[sstarc]

I've run DDU and installed the latest drivers, but still encountering the same issues. I've attached the system report.

[sstarc]

that's odd. the system report .txt isn't reporting the proper information, despite it showing the correct driver version in the GUI. I'm also unable to run it again now. not sure what's going on with that.

[Jean_Intel]

Hello sstarc,

Thank you for testing the DDU and installing the latest driver. Since the issue remains with the latest driver, we would like to proceed to research this issue internally. We will be posting back as soon as we have more details.

About the system report, we noticed that it is reporting the driver version correctly. We see that at first, the report shows the graphics driver as "Not Available"; however, the report shows Driver Version: "31.0.101.4900". Nevertheless, thank you for confirming that you have the latest version available, and it is visible in the software's UI.

Best regards

Jean O.

Intel Customer Support Technician

[Jean_Intel]

Hello sstarc.

We would like to let you know that the previous comment was not intended to be posted in this thread. We continue to look into your issue internally, and we will be back as soon as we have an update on your issue. We apologize for the inconvenience.

Best regards

Jean O.

Intel Customer Support Technician

[sstarc]

I didn't replace my card, what? i think you may have responded to the wrong thread. this is still an active issue, so please do not close this thread.

[Jean_Intel]

Hello sstarc,

The previous message was not intended to be shared on your thread. We continue to look into your thread, and we are currently testing the game internally to see if we can replicate your issue. We will be back as soon as we have more details. We apologize for the inconvenience.

Best regards

Jean O.

Intel Customer Support Technician

[Ausimber]

Hi, I just wanted to add that I'm experiencing the exact same issue on Barony with an A770 and an i5-14600k, getting around 40-50fps at most. Is there any new info regarding a workaround or fix?

[Jean_Intel]

Hello sstarc

Thank you for reporting this issue. Our priority is to target the most popular games and apps to focus our efforts on providing a high-quality, stable experience for the broadest set of users. We will continue to improve our software performance and compatibility throughout 2024 and beyond. While we can’t accommodate your request at this time, please watch this article on our website for any possible changes to this situation.

We will proceed to close this thread now. If you have any other questions, you should submit a new question, as this thread will no longer be monitored.

Best regards

Jean O.

Intel Customer Support Technician