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Battlefield 1 problem with B580

Borillo
Beginner
588 Views

There's a lag when playing the Battlefield 1 under DirectX 12, but DirecX 11 has no this problem.

There is stuttering every few seconds, and the 1% Low - frame rate is very low.

Methods to Reproduce the Issue:Set Battlefield 1 graphics to Ultra,resolution 100%

The system is Windows 11 24H2.

My driver version: 32.0.101.6790

Memory :SK Hynix A-die 32GB

Motherboard :Gigabyte Z890M-Aorus-Elite-7

CPU:Ultra 7 265K.

Game Platform: Steam

Power Supply: Super Flower LEADEX III 850W

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4 Replies
ArchieD_Intel
Moderator
508 Views

Hi Borillo,

 

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

 

Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?

When did the issue start? Was it after a specific driver update or game patch?

What are the troubleshooting steps that you tried so far other than changing into DX11?

Is the Resizable Bar enabled?

Have you used DDU to completely remove all residual drivers and installed a new one?

Have you tried adjusting the graphics settings?

Could you provide a screenshot of your in-game display and graphics settings?

Which gaming platform did you use to download the game?

 

I would also like to obtain 3 CapFrameX log to thoroughly analyze the FPS performance. Kindly ensure that the game would run for a minimum of 3 minutes each.

 

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

 

If you have any questions, please let us know. Thank you.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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Borillo
Beginner
447 Views

Ok I will gather more information for you, thank you.

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ArchieD_Intel
Moderator
367 Views

Hi Borillo,

 

I just wanted to follow up so that we can determine the best course of action to resolve this matter. Your feedback at your earliest convenience would be greatly appreciated. Thank you. 

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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ArchieD_Intel
Moderator
252 Views

Hi Borillo,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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