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3420 Discussions

Battlefield 6 is stuck after successful matching

luyu512
Beginner
20,574 Views
Sir, today is the first day of the Battlefield 6 open beta, and almost all A-series GPU users are stuck in the matching interface (using the latest version of the driver), can it be fixed as soon as possible?
24 Replies
Asta5
Novice
20,242 Views

I'm having a similar issue. The game causes my entire PC to crash or become unresponsive once I load into a match, and I have to perform a hard restart. I've tested both the newest and older drivers, but the issue persists. I managed to load into one game after setting it to windowed mode, but even then it still crashes. It's a gamble whether the game loads or not.

If possible, fix this issue as soon as you can, since the beta only lasts for a few days.

NoGozaran
Beginner
19,943 Views

same for me. arc a770. Whole PC freeze, i had to turn it off. I heard one map is good (and i played it, i think map's name was king Canion)but the other map set the PC to crash.

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Genos
Beginner
14,929 Views

same thing happing with me also . i have been trying to fix this but nothing works . im using the arc a770 16gb with r5 5660x. intel needs to fix this ASAP

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JT_LAWLESS
Beginner
7,753 Views

SAME HERE!!! aND THEN i UPDATED MY DRIVERS, NOW THE GAME WONT EVEN START

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Mahin
Beginner
20,240 Views

same here , only one map namely king something works ; expect that map other maps crashes the whole pc ( using latest 6987 driver and i own intel arc a750 )

Syanurito
Beginner
18,833 Views

Yes, same for me Kings battery works fine, All other maps Crash at the Loading Screen.

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DedlMoroz
Novice
20,166 Views
Same
justHolden
Beginner
20,127 Views
Same issue with arc A770 16GB. Got into one match of domination after setting all settings to low and render resolution to 75% (1920x1080). After that it just continuously locks up my pc when loading into a match.
Samuryan
New Contributor I
19,992 Views

Acer Predator Intel Arc 770 16Gb here with the exact same issue. Tried latest driver, and previous two WHQL drivers

Hridoy
Beginner
19,936 Views
Same mine is arc a750 it also freezes after performing matchmaking in battle field 6 I hope Intel fix it before the beta ends
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Muza
New Contributor I
19,669 Views

To fix the crashing issues go to the intel control panel -> Games -> Manually Add Game -> Browse to your battlefield 6 beta Install Directory and select bf6event.exe. Go to the newly created bf6event.exe profile Settings -> Game Compatibility and Select Advanced. This should fix the crashing issues.

This was tested on Intel Arc A770 LE 16GB using latest Driver 32.0.101.6987.

 

This fix only works on the old intel control panel.

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Jybai
Beginner
19,618 Views

What software are you using? I can't find these settings on the Intel Graphic Software.

Syanurito
Beginner
18,295 Views
This actually Works thanks bro.
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Muza
New Contributor I
19,454 Views

I forgot to mention that i was using the old control panel with the latest drivers.

Intel has removed these options as well as recording features on the new control panel.

If you want to try the fix follow the instructions here:

Re: A770 Battlefield6 Open Beat cannot run the game - Intel Community

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mv_
Beginner
19,181 Views

Absolutely same issue for me! A770, 12600k. Firing range works fine, hard-freeze on map loading.

 

EDIT: Confirmed the fix right above works flawlessly. Simply find an old Intel Arc driver (101.6083 works), right click and open with winrar/7zip. There is a "Extra" folder buried in there with "IntelArcControl.exe" which will let you install the old control panel.

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nmttdg
Beginner
17,978 Views

Exclusive to Series A

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dxbag
Beginner
17,633 Views

Yeah, This is bs. 

Such a huge title and they didn't test this before hand? WTF?

Yeah... Im going back to Nvidia just because of this. My time is super limited and I was excited to play. But apparently im not the only one with issues.

Stick to processors Intel...

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DeancR_Intel
Moderator
15,793 Views

Hi luyu512,


Thank you for reaching out and sharing your experience with the Battlefield 6 open beta. I understand how frustrating it can be to encounter issues during such an exciting event, and I want to assure you that our team at Intel is aware of the crashing problem affecting Intel Arc A-Series discrete GPUs.


We are actively working on developing a fix and will be rolling out a driver update to resolve this issue as soon as possible. Your patience and understanding are greatly appreciated as we work to ensure a smooth gaming experience for all users.

In the meantime, you can follow the discussion and updates on this issue in our community forum: Intel Community - Battlefield 6 Crash with Intel Arc A-Series.


Thank you for your support, and please keep an eye out for updates. If you have any further questions or need assistance, feel free to reach out.


Best regards, 


Dean R. 

Intel Customer Support Technician 


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ClothCanMat99
Novice
12,710 Views

Hi Dean,

The thread you link to discuss and follow the issue is a locked thread. Furthermore the final post is on the 8th of August linking to the driver download stating that new drivers have been released. The latest drivers on the page linked however are 2 days old from the 6th of August.

What's the story?

Issue remains on Intel Arc A750 LE as of 8th August 2025 at 20:00 CET.

Best,


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ClothCanMat99
Novice
12,675 Views

Update:

The page Esteban_Intel links to is the official driver page currently showing version 32.0.101.6987.

The search page however shows the latest version, with a download button, being 32.0.101.6989.

If you go to the driver page Esteban_Intel links above, the hit "Drivers and Software" up in the top left and then "Graphics" in the centre on the next screen, you'll land on the search page with the download button.

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