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Blue screen flash and a log

JET6
Beginner
588 Views

Blue screen flash, when browsing the web and in the game LOL, an average of 5 hours once.

This is my computer information and phenomenon video, absolutely support a 750.This is the log of crach.

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Hugo_Intel
Employee
561 Views

Hello JET6


Thank you for posting on the Intel® ARC™ Graphics Communities. I am sorry to hear that you are experiencing Blue Screen of Death errors when using your Intel® Arc™ A750 Graphics. Please let us know the following information:


  • Create a log file with the Intel® System Support Utility and attach it.
  • Does the issue exclusively happen on web browsing and League of Legends, or are there other scenarios in which the BSOD occurs?


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Carlos_L_Intel
Employee
523 Views

Hi @JET6


Were you able to check the previous post?  

Let us know if you still need assistance.  


Best regards,  

Carlos L.  

Intel Customer Support Technician


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Carlos_L_Intel
Employee
495 Views

Hi @JET6


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored. 


Best regards,  

Carlos L. 

Intel Customer Support Technician


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