Call of the Wild: The Angler missing textures

[Clint1]

Hello,

I have various texture errors in the game Call of the Wild: The Angler (see attached pictures). The problem is that everything behind trees or plants appears transparent, even solid buildings, lakes or mountains. In addition, incorrect textures occur in some bodies of water. The errors occur on all maps and regardless of the graphics setting (from low to high)

I run the game on Steam.

CPU: AMD Ryzen 7 3700X 8-core processor

GPU: Intel Arc A770 LE 16gb

Motherboard Vendor & BIOS Version: ROG STRIX B450-F GAMING, BIOS version: 5201

Memory: 32gb DDR4 3200mhz RAM

Operating System: Microsoft Windows 11 Pro (64-bit); 23H2 (10.0.22631)

Resizable BAR - Switched on

So far no older driver has been able to fix the texture errors. My latest driver is currently version 4952. I installed all drivers using Display Driver Uninstaller (DDU).

Furthermore, the game can only be run in "Game Compatibility Mode" in the Intel Arc Control Center (no matter what setting there is); if the mode is deactivated, the game cannot be started at all.

Best regards

[Andres_Intel]

Hello Clint1,

Thank you for posting on the Intel communities. I noticed that you are having missing textures issues while playing Call of the Wild: The Angler with your Intel® Arc™ A770 Graphics, I will be glad to assist you.  

To better understand this situation, please answer the following questions:

• Is the graphics card an Intel Branded Card or is it from another brand? This is to know if it happens to graphic cards of a specific brand.
• I see it happens when game settings are from low to high, to replicate this issue as accurately as possible, take screenshots of the game settings.
• Which store did you buy the game from?

Regards,  

Andres P. 

Intel Customer Support Technician 

[Clint1]

Hi Andres,

here the required information:

1. Graphics card: Intel Brand Card Intel® Arc™ A770 graphics 16Gb limited edition

2. See attached pictures -> But as already mentioned, the graphics settings don't matter, the texture error is always there

3. Steam

Best regards

Clint

[Andres_Intel]

Hello Clint1,

Thank you for your response and for all the information provided it has been really helpful. 

I will start with an investigation of this issue to proceed with the next steps as soon as possible.

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello Clint1,

Thank you for your time.

I still working on the investigation of your issue, and now we will start trying to replicate it, as soon I have the results I will let you know.

Regards,  

Andres P. 

Intel Customer Support Technician 

[YxN91]

Hello,
I found this topic and I have the same problem with the same game.
Did you find a solution about this issue?

Thank you so much.

[Clint1]

Hi Andres,

I wanted to ask if you have made any progress with the problem?

The errors mentioned above still exist, even with the most recent driver 5594.

Kind regards

Clint

[NormanS_Intel]

Hello Clint1,

Thank you for reporting this issue, and we apologize for the long wait. I understand that you have tried using the latest driver, but the issue persists. After a thorough investigation, we would like to inform you that our priority is to focus on the most popular games and apps to provide a high-quality, stable experience for the broadest set of users. We will continue to improve our software performance and compatibility throughout 2024 and beyond. While we cannot accommodate your request at this time, please keep an eye on our Call of the Wild: The Angler* Missing Textures While Playing with Intel® Arc™ Graphics article for any possible updates.

If you have any questions or concerns, please let us know. 

Best regards,

Norman S.

Intel Customer Support Engineer

[NormanS_Intel]

Hello Clint1,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Norman S.

Intel Customer Support Engineer