Can't open intel arc control from task tray.

[Oyaji]

If the Intel arc control is started at startup, clicking the task tray does not work.

In this case, it is necessary to forcibly terminate the task and manually start the Intel arc control again.

By the way, if you set the Intel arc control not to start automatically from startup and start it manually, it works normally.

OS: Windows 11 Pro
CPU: Intel i9-13900K
GPU1: ASRock Radeon RX 7900 XT
GPU2: Intel UHD Graphics 770
Motherboard: ASRock Z790 RS/D4
BIOS: 7.02
PSU: Corsair HX1200i
Memory: DDR4 64GB
Display(GPU1): 3840x2160 x1(DP), 1920x1080 x1(DP), LCD Pen Tablet(1920x1080) x1(Type-C Alt)
Display (GPU2): 1024x600 x1 (HDMI)

[Jose_Intel]

Hello @Oyaji

Thank you for posting on the Intel️® communities.   

I am sorry to hear that you have problems with Intel® UHD Graphics 770, and I’ll be more than happy to help you.

I noticed the BIOS is not up to date, please update it first. If you need additional help, please contact ASRock.  

Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

Then, please generate and attach the Report for Intel® Intel Graphics Command Center

Best regards,

Jose B.

Intel Customer Support Technician

[Jose_Intel]

Hello Oyaji

We hope you are doing fine. 

Were you able to check the previous post? 

Let us know if you still need assistance. 

Best regards,  

Jose B.   

Intel Customer Support Technician 

[Jose_Intel]

Hello Oyaji

We hope you are having a nice day. 

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

Best regards. 

Jose B.  

Intel Customer Support Technician.