DayZ is unstable with the new driver

[CrilAR]

As i updated my driver i experienced high amount of little lags happening a lot in approximately 4 seconds at some places like small towns or big cities. And i don't know if this is somehow connected with intel but after i bought the gpu and updated to windows 11 i wasn't able to talk in-game. The indicator doesn't show any movements and my microphone just works fine with it i was able to end all ChatGPT's solutions beside mines. I Just wonder if it is something to do with this Graphics Card as i run out of solutions. For Both problems (Fps drops and Microphone not working) i believe fps drops are associated with Intel as i lower the graphics the fps drops are just multiplying. But for mic problem im just expecting an answer if it's not working in you guys too.

[DeancR_Intel]

Hi CrilAR,

Thank you for reaching out to Intel Customer Support regarding the issues you're experiencing with DayZ and your microphone.

To better assist you, could you please provide the following information:

Is your system a laptop or desktop?

If you're comfortable, please provide a System Support Utility (SSU) report. If not, could you share the model of your GPU, CPU, and the driver version for your GPU?

Was your system working correctly before these issues started, and when did the issues begin?

Have you tried performing a clean installation of the latest driver 32.0.101.6972? You can download the latest driver from the following link: Intel Graphics Driver. 

Follow the steps here: Clean Installation of Intel® Graphics Drivers in Windows*

Best regards, 

Dean R. 

Intel Customer Support Technician 

[CrilAR]

Thank you for your response Dean.

First of all, my system is a desktop. And i believe the issues for the microphone started when i updated my system to Windows 11 and for fps issues when i updated the driver last time. I did a clean setup with DDU for version 6972. I can't give an exact number for where exactly this issue started but as far as im aware the DayZ wasn't acting any good lately. A lot of drops happening and 40 fps gameplay. Sometimes gpu usage isn't even high, it's usually around 50 to 60. The Gpu Tdp is around 50-70 w and Vram is around 10-17 w. Those changes aren't soft for example it can be just 50 percent of gpu usage and can go to 70 in a second but still give me a 40-45fps as normal and a lot of drops do happen during this. I do believe when i first bought the gpu i didn't had any problems like this, the driver version must be 6632 when i first bought the gpu. I'll drop the Ssu log here. 

[CrilAR]

I believe the main problem is the Intel is using 40 fps as targeted fps somehow because in every game where my graphic cards isn't used on a high amount there is a issue where i only get 40-50 fps on 1080p monitor.

[DeancR_Intel]

Hi CrilAR,

Thank you for providing detailed information about the issues you're experiencing with DayZ and your microphone. Your insights are invaluable, and I'm here to assist you further.

To help us analyze the situation more effectively, could you please provide CapFrameX data? This will allow us to better understand the performance characteristics of your system during gameplay. Please run the game for about 5 minutes and follow the instructions provided in this link: Intel Community Guide for Reporting a Bug.

I appreciate your patience and cooperation as we work to resolve these issues. If you have any further questions or need additional assistance, please feel free to reach out. 

Thank you for your understanding and support.

Best regards, 

Dean R. 

Intel Customer Support Technician

[CrilAR]

Hi Dean, i must inform you when i try to upload my file to this forum an error appers at the bottom telling me "The file type (.json) is not supported. Valid file types are: 7z, ai, bmp, bz2, c, cdr, cpp, css, csv, cxx, dib, dmp, doc, docx, eml, f, f90, for, gif, gz, gzip, h, i, ico, icproj, img, jfif, jpe, jpeg, jpg, log, mdb, mdl, mov, mp4, odp, ods, odt, pdf, pjpeg, png, pps, ppsx, ppt, pptx, psd, qar, rar, rtf, rtx, sel, sig, sln, tar, tbz2, tgz, tif, tiff, txt, txz, v, vcproj, vcxproj, vfproj, vhd, vtt, wks, xcf, xls, xlsx, xml, xz, zip, 3g2, dmg, mp3, msi, mts, m2ts, ogg, srt, tar.gz, tar.gz.sig, tar.xz, p4, p4pp." Is there any way i could upload the file?

[CrilAR]

Hi Dean, 

As i tried to upload my .json file to this page an error occured saying the following:
"The file type (.json) is not supported. Valid file types are: 7z, ai, bmp, bz2, c, cdr, cpp, css, csv, cxx, dib, dmp, doc, docx, eml, f, f90, for, gif, gz, gzip, h, i, ico, icproj, img, jfif, jpe, jpeg, jpg, log, mdb, mdl, mov, mp4, odp, ods, odt, pdf, pjpeg, png, pps, ppsx, ppt, pptx, psd, qar, rar, rtf, rtx, sel, sig, sln, tar, tbz2, tgz, tif, tiff, txt, txz, v, vcproj, vcxproj, vfproj, vhd, vtt, wks, xcf, xls, xlsx, xml, xz, zip, 3g2, dmg, mp3, msi, mts, m2ts, ogg, srt, tar.gz, tar.gz.sig, tar.xz, p4, p4pp." 

How may i upload the file? 

[CrilAR]

Hi Dean,

Unfortunately .json files aren't supported by this forum it says. How can i upload the file?

[JedG_Intel]

Hello CrilAR,

Since you're having trouble with attaching the .json file here, I will be sending you an email and please attach it there instead. Please check your inbox at your earliest convenience.

Best regards

Jed G.

Intel Customer Support Technician

[n_scott_pearson]

You could have put the .JSON file into a ZIP (or 7Z, or...) file and uploaded the ZIP. This is, of course, subject to the size limit that Intel has placed on attachments.

Just saying,

...S

[DeancR_Intel]

Hi CrilAR,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know. 

Best regards, 

Dean R. 

Intel Customer Support Technician 

[CrilAR]

Hi Dean

I want to inform you that i believe i found a way to end lagging and spiking fps from myself atleast. There are a few ways i tried that worked so far.

1. RivaTuner trick, works by setting the max fps the general fps you're getting from the game from the RivaTuner service not the driver.
2. Turning off the Low Latency Mode from Driver settings if the game is not that heavy.
3. Turning off Resizeable Bar in games that doesn't demand that much which helps you play the older games without a problem.
4. If you are too lazy to turn Resizeable Bar off you can reduce your Gpus power from Driver settings (Performance,Tuning).
5. On lower level of Cpus you are likely going to except spikings,lags and even low Fps problems on High demanding games which isn't a problem of yours but probably something about Drivers or an Artifactual issue. You may just likely wait for an update for this case with reporting to Intel about what's going on. Or you can try turning off the resizeable bar and then enabling XeSS FG and then using the Rivatuner which may help. 

Resizeable Bar is something that buffs your Fps with a downside. The Fps is getting pretty much unstable with it. Unless you're playing an high demanding game you don't much likely need it and after turning it off you can feel free to turn on Low Latency Mode.

That's what worked for me hope i did helped y'all.

[DeancR_Intel]

Hi CrilAR,

Thank you for getting back to me. I suggest you try the newest driver available on Intel website 32.0.101.6989: Intel® Arc™ & Iris® Xe Graphics - Windows*. Let me know if the issue still persists.

Best regards, 

Dean R. 

Intel Customer Support Technician

[CrilAR]

I'm always tracking the never drivers since Detroit BH issue solved. Issue for Graphics is solved since 6987 released. But i would like to hear if the microphone issue is something special about Windows 11 Arc B580 computers from someone. If anybody playing on that specifical specs i would like to hear if they are experiencing any issues or not. I would appreciate any feedbacks.

[DeancR_Intel]

Hi CrilAR,

Thank you for your continued communication and for sharing your experiences with the Intel Arc B580 GPU and Windows 11. I'm glad to hear that the graphics issues have been resolved with the latest driver updates. Your insights and troubleshooting steps have been incredibly helpful, and I appreciate your dedication to finding solutions. 

Regarding the microphone issue, I understand how frustrating it can be when a key component of your setup isn't functioning as expected. While the graphics issues have been addressed, the microphone problem may be related to specific configurations or settings within Windows 11 or the Arc B580 setup. 

Here are a few steps you might consider to further investigate and potentially resolve the microphone issue: 

• Ensure that your microphone is set as the default recording device in Windows 11. You can do this by navigating to Settings > System > Sound > Input. 
• Verify that your audio drivers are up to date. Sometimes, audio issues can be resolved by updating or reinstalling the audio drivers. 
• Check the privacy settings to ensure that apps have permission to access your microphone. Go to Settings > Privacy & Security > Microphone. 

Your cooperation and patience are greatly appreciated, and I am committed to assisting you further. If you have any questions or need additional support, please feel free to reach out. 

Thank you for your understanding and support. 

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi CrilAR,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.  

Best regards, 

Dean R. 

Intel Customer Support Technician 

[CrilAR]

Oh yes, i've been quite busy for few days i am sorry for my delayed answer. Yes Mr.Dean i have tried all solutions you recommend and the matter of fact i have dried up ChatGPT's solutions beside mines. I'm only looking for few answers and i am really going to appreciate your act of help. Thank you very much for your commitment. I'm going to try if the issue is something about DayZ itself as i am using WO Mic as a microphone. It have worked perfectly with B580 till i updated to Windows 11. I'm going to buy a real microphone to test out the issue. I'll report back immidiately the moment i can test my microphone which i'm assuming will be about 2-3 days. Thank you again.

[DeancR_Intel]

Hi CrilAR,

Thank you for your update and for sharing your plans to further investigate the microphone issue. I appreciate your proactive approach and dedication to resolving this matter. It's understandable that you've been busy, and I'm here to support you as you continue troubleshooting.

I acknowledge that you've tried various solutions, including those from ChatGPT, and I appreciate your efforts in exploring all possible avenues. Testing with a real microphone sounds like a promising next step, and I'm hopeful it will provide more clarity on whether the issue is related to DayZ or the WO Mic setup.

Please feel free to report back once you've had the chance to test with a new microphone. I'm committed to assisting you further and will be ready to help with any additional support you may need.

Thank you for your understanding and cooperation. I look forward to hearing from you soon.

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi CrilAR,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know. 

Best regards, 

Dean R. 

Intel Customer Support Technician 

[CrilAR]

Yes i have tried a solution with a new microphone,trying to download new realtek drivers but unfortunately i can't get any results even from DayZ Experimental. I especially choosed an aux microphone to try because of some reports i have heard saying DayZ has a problem with Usb microphones but even when i tried both types and Wo Mic non worked. I'm going to try it with an Rx 6500 XT card to see if it is Intel related problem. Thank you for your patience Dean. I'll report back asap as i find my way on trying Amd.

[DeancR_Intel]

Hi CrilAR,

Thank you for the detailed update on your continued troubleshooting efforts. I appreciate your systematic approach to isolating the microphone issue, including testing with a new auxiliary microphone specifically chosen based on reports about DayZ's USB microphone compatibility, as well as attempting to download new Realtek drivers.

Your plan to test with an RX 6500 XT card is an excellent way to determine if this is indeed an Intel-related problem. This comparative testing approach will provide valuable insights into whether the issue is specific to the Intel Arc B580 or if it's related to other system components or software configurations.

I acknowledge your patience and dedication in working through this issue, and I will await your update once you've had the opportunity to test with the AMD graphics card. Your findings will be crucial in helping us determine the next steps for resolution.

Please take your time with the testing, and feel free to reach out as soon as you have results from the AMD GPU comparison. Thank you for your continued cooperation in troubleshooting this matter.

Best regards, 

Dean R. 

Intel Customer Support Technician