Delta force crash when game with A750

[zhangweiliang]

When I was playing the Delta Force game, the screen went black, the game crashed, and my computer restarted. I've already updated the latest drivers. Sometimes, I can't even get into the game, and it takes a long time to reconnect to it. I'm using an A750 graphics card. Other games run perfectly fine on it, but Delta Force keeps crashing. I was able to enter the game normally just a couple of days ago. I have no idea what the problem is.

[JedG_Intel]

Hello zhangweiliang,

Thank you for posting on Intel Community Forum.

I understand that you are experiencing issues with Delta Force while using Arc A750 graphics card. Please share the information below so that I could start the investigation.

1. Which digital gaming platform are you using?

2. Was the game running fine before?

3. Did you make any recent changes to the system before the issue occurred?

4. What game settings are you running?

5. Is the issue consistent when playing Delta Force?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I look forward to your response.

Best regards,

Jed G.

Intel Customer Support Technician

[Hypnotized45]

Hello sir happy new year,this is Richard from philippines,I have also the same issue about my Intel arc a750 limited edition,it's very sad that delta force game almost all maps during gameplay especially in warfare has a very significant fps drop from 130fps to 30fps huhu it's very frustrating because during beta testing this is never happen to the arc 750 and very smooth gameplay during the beta huhu,I don't know why this happened in early access of delta force,a friend of mine also have the same issue of his b580 arc graphics,can you please fix the game or the driver of Intel arc so that we can play smooth and happy together thank you very much sir

[GLKraken]

I have the A750 and same issue, but the problem isn't with the graphics card, it is a problem with the game, you can see https://steamcommunity.com/app/2507950/discussions/0/595136312034520202/ for example, some people have it, some people don't, the only solution that always work is recompiling game shaders, but that only lasts for about 2 matches. It is a game-side problem.

[JedG_Intel]

Hi zhangweiliang

 wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Hello @Hypnotized45 @GLKraken,

I understand that you are also having issues with Delta Force. Please create your own separate thread to avoid confusion and for us to address your concern correctly.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello zhangweiliang,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician