Does intel provide international warranty on graphic card?

[YogiBadgujar]

Does intel provide international warranty on graphic card arc a750? If I get the graphics card from Canada, can I claim warranty in India in future?

[Hugo_Intel]

Hello YogiBadgujar

Thank you for posting on the Intel® ARC™ Graphics Communites. We appreciate your preference and we know it is important for you to know how to claim a warranty in case your Arc GPU gets defective.

In case you want to directly process the warranty with your place of purchase you will need to contact them for further steps, however, you can contact us at any time to explore warranty options even though the card was purchased in a different location we can help with the warranty. You can find our support contact numbers at the following link:

Support Phone Directory

I am also attaching the warranty guidelines in a pdf document in case you want to read it, but as mentioned above we can help with the warranty if the GPU was purchased in Canada and you are located in India. Let us know if you have further concerns.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[YogiBadgujar]

I buy graphic card from Canada and use it in India and if there is any issue then can I claim for warranty here in India or have to claim warranty only in canada because it is bought from there?

[Hugo_Intel]

Hello YogiBadgujar

This is correct. If you contact us directly with the contact information provided above you can claim the warranty anywhere.

Best Regards,

Hugo O.

Intel Customer Support Technician

[Hugo_Intel]

Hello YogiBadgujar

We hope the information shared on this thread helped in answering your question. As informed you will be able to claim a warranty for your GPU in India even though it was purchased in Canada. Just contact us at the contact information shared in our previous post if needed. Since there are no further questions we will close this thread. Feel free to open a new topic if you need further assistance.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello YogiBadgujar

I checked your question internally with our team and upon further checking allow me to let you know that we don’t allow applying warranties out of the country of purchase to prevent fraud and is across the board for all our products. So in this particular case if you buy a GPU in Canada and move to India you will have to go through Canada in order to claim a warranty for your GPU. We apologize for the confusion caused by our previous posts.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello YogiBadgujar

I see there are no further questions related to this topic, we hope our previous post helped clarifying the inquiry related to the international warranty for your Arc GPU product, as stated if the GPU is bought in Canada and you are using it from India in case you need to claim a warranty return you will need to go through Canada so we can assist.

We will proceed to close this thread, if any other questions arise feel free to open a new thread.

Best Regards

Hugo O.

Intel Customer Support Technician