During the process of running the game《Delta Force》 with Intel B580 graphics card, there is a flash

[赶紧完善显卡驱动]

使用最新的显卡驱动程序时，玩 Delta Action 通常会导致游戏卡顿和崩溃。驱动程序版本为最新版本 32.0.101.6632。该游戏可以在 https://df.qq.com/main.shtml Download 上玩。系统日志显示驱动程序崩溃

[DeancR_Intel]

Hi 赶紧完善显卡驱动,

请注意，我只能用英语为您提供支持。我使用了网络翻译工具来翻译此回复，因此，可能会有一些不准确的翻译。

Thank you for posting in the Community.

I appreciate your effort for sharing the issues you're experiencing with Delta Force on your Intel B580 graphics card.

Was this working normally before?

Have you tried rolling back your graphics driver to the version where it worked before?

Have you tried clean installation with the latest driver? If not, follow the instructions here and let me know if the issue still persists: Clean Installation of Intel® Graphics Drivers in Windows*

Best regards, 

Dean R. 

Intel Customer Support Technician 

[赶紧完善显卡驱动]

I have reinstalled the clean driver program according to your instructions, but the game still crashes after use. I tried to return 32.0.101.6256, but the problem still persists.The system log shows that the monitor driver igfxnd has stopped responding and has successfully recovered. This is the detailed information of the system log
- System
- Provider
[ Name] Display

- EventID 4101
[ Qualifiers] 0

Version 0

Level 3

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated
[ SystemTime] 2025-03-06T06:55:24.0456209Z

EventRecordID 43504

Correlation

- Execution
[ ProcessID] 0
[ ThreadID] 0

Channel System

Computer DESKTOP-6LJ1T6R

Security

- EventData
igfxnd 

[DeancR_Intel]

Hi 赶紧完善显卡驱动,

Thank you so much for taking the time to provide all this information. I understand how frustrating this situation must be for you, and I truly appreciate your patience. I'll look into this further on my end and will get back to you as soon as I have more information. If there's anything else you need in the meantime, please don't hesitate to reach out. 

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi 赶紧完善显卡驱动,

Thank you for your patience. To help us better understand and address the problem, could you please provide some additional information?

1. Could you provide a CapFrameX capture while playing the game? This will help us analyze performance metrics and identify any potential issues.
2. Aside from the event viewer posts, are there any error messages from the game itself that you can share? This information can be crucial in diagnosing the problem.
3. Are there any specific locations in the game where you notice stuttering during gameplay? Knowing this can help us focus on particular areas that might be causing issues.
4. Could you share the steps to replicate the issue you encountered prior to the game crash? This will allow us to better understand the conditions under which the problem occurs.
5. What graphics settings are you using to play the game? This information can help us determine if any settings might be contributing to the issue.

If you have any questions or need further assistance, please feel free to reach out. 

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi 赶紧完善显卡驱动,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know. 

Best regards, 

Dean R. 

Intel Customer Support Technician 

[DeancR_Intel]

Hi 赶紧完善显卡驱动,

Since I have not heard from you, I will be closing this thread and no longer be monitored. If you wish to continue with the troubleshooting, please feel free to contact Intel Customer Support or create a new thread. We are eager to hear your feedback on the troubleshooting steps we've suggested. 

Best regards, 

Dean R. 

Intel Customer Support Technician