Finalfantasy XIII Crash Bug

[chip8670]

Severe stuttering occurs intermittently during gameplay, and the game is forcefully terminated when entering the operation.
https://www.youtube.com/watch?app=desktop&v=bApbJIDIE6E

System
CPU Ryzen 5 5600X
Memory DDR4-3200 32GB
OS Windows10Pro 21H2
Driver　Intel(R) Arc(TM) A380 Graphics v4.6.0 - Build 31.0.101.3430
Resizable BAR Enable

[chip8670]

Game settings.

Fullscreen

Resolution　1920x1080

ShodowResolution 1024x1024

MSAA x4

distribution service :Steam

GameAPI:DX9

[Andres_Intel]

Hello chip8670,

Thank you for posting on the Intel communities.  

Please answer the questions below for a better understanding:

• What troubleshooting steps have you done?
• Have you reinstalled the game?
• Have tried to change the graphics settings?
• Have you tried testing the graphics card with another working system or another graphics card with your system?

Regards,  

Andres P. 

Intel Customer Support Technician

[Andres_Intel]

Hello chip8670,

Were you able to check the previous post?  

Let us know if you still need assistance.   

Best regards,  

Andres P.  

Intel Customer Support Technician

[Andres_Intel]

Hello chip8670,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards, 

Andres P.  

Intel Customer Support Technician