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Firmware update Arc driver gfx_win_101.4572

EndBase
新規コントリビューター I
2,131件の閲覧回数

Anybody having his hands on the gfx_win_101.4572 driver it includes a firmware update if you install it.

My question is it safe to install it? I got my hands on the driver but want to check first before I try it out.

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7 返答(返信)
Jean_Intel
従業員
2,082件の閲覧回数

Hello EndBase,

 

Thank you for contacting Intel️® customer support. We would be more than glad to help you with your issue.

 

Please note that our latest driver releases available on our official website are version 31.0.101.4502 or BETA 31.0.101.4514. The driver gfx_win_101.4572 is not available on our download center website. To further investigate this and properly answer your questions, we would like to confirm where you got the gfx_win_101.4572 version from.

 

Best regards,

Jean O.

Intel Customer Support Technician

 

EndBase
新規コントリビューター I
2,048件の閲覧回数

I did install the driver and yes it upgraded the vbios from:

 

ARC a770 bios version.png

ARC a770 bios version_new.png

So I ended up with vbios 20.1064.0

 

EndBase
新規コントリビューター I
2,070件の閲覧回数

I found the driver on a graphics forum I believe it's a insider driver because of the title of the topic on that forum

Intel ARC Insider Beta Test Driver 31.0.101.4572

Jean_Intel
従業員
2,026件の閲覧回数

Hello EndBase,

 

Thanks for the information provided.

 

We would like to further research this matter internally. We appreciate you sharing this information with us. We will post back as soon as we have further details.

 

Best regards,

Jean O.

Intel Customer Support Technician


Jean_Intel
従業員
1,989件の閲覧回数

Hello EndBase,

 

We appreciate your patience.

 

Intel only recommends downloading and installing drivers from Intel's official sources e.g. Intel Driver & Support Assistant, downloadcenter.intel.com. Any software obtained from a 3rd party entity or site can contain malicious code and puts your personal data or computer at risk, therefore the file you mentioned hosted on a 3rd party site may be dangerous and it is not validated by Intel

 

Best regards,

Jean O.

Intel Customer Support Technician


EndBase
新規コントリビューター I
1,980件の閲覧回数

I understand I took the risk and no problem thanks for the heads up

Jean_Intel
従業員
1,960件の閲覧回数

Hello EndBase,

 

Thanks for the information provided.

 

We understand the situation. However, we would like to reaffirm to you that Intel only recommends downloading drivers from our official sources. You should always avoid installing software from 3rd party entities to keep your system and personal data safe.

 

We would now close this thread. If you need additional information, please submit a new question, as this thread will no longer be monitored.  

 

Best regards,

Jean O.

Intel Customer Support Technician


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