Intel® ARC™ Graphics
Get answers to your questions or issues when gaming on the world’s best discrete video cards with the latest news surrounding Intel® ARC™ Graphics
1724 Discussions

Firmware update Arc driver gfx_win_101.4572

EndBase
New Contributor I
1,173 Views

Anybody having his hands on the gfx_win_101.4572 driver it includes a firmware update if you install it.

My question is it safe to install it? I got my hands on the driver but want to check first before I try it out.

0 Kudos
7 Replies
Jean_Intel
Employee
1,124 Views

Hello EndBase,

 

Thank you for contacting Intel️® customer support. We would be more than glad to help you with your issue.

 

Please note that our latest driver releases available on our official website are version 31.0.101.4502 or BETA 31.0.101.4514. The driver gfx_win_101.4572 is not available on our download center website. To further investigate this and properly answer your questions, we would like to confirm where you got the gfx_win_101.4572 version from.

 

Best regards,

Jean O.

Intel Customer Support Technician

 

0 Kudos
EndBase
New Contributor I
1,090 Views

I did install the driver and yes it upgraded the vbios from:

 

ARC a770 bios version.png

ARC a770 bios version_new.png

So I ended up with vbios 20.1064.0

 

0 Kudos
EndBase
New Contributor I
1,112 Views

I found the driver on a graphics forum I believe it's a insider driver because of the title of the topic on that forum

Intel ARC Insider Beta Test Driver 31.0.101.4572

0 Kudos
Jean_Intel
Employee
1,068 Views

Hello EndBase,

 

Thanks for the information provided.

 

We would like to further research this matter internally. We appreciate you sharing this information with us. We will post back as soon as we have further details.

 

Best regards,

Jean O.

Intel Customer Support Technician


0 Kudos
Jean_Intel
Employee
1,031 Views

Hello EndBase,

 

We appreciate your patience.

 

Intel only recommends downloading and installing drivers from Intel's official sources e.g. Intel Driver & Support Assistant, downloadcenter.intel.com. Any software obtained from a 3rd party entity or site can contain malicious code and puts your personal data or computer at risk, therefore the file you mentioned hosted on a 3rd party site may be dangerous and it is not validated by Intel

 

Best regards,

Jean O.

Intel Customer Support Technician


0 Kudos
EndBase
New Contributor I
1,022 Views

I understand I took the risk and no problem thanks for the heads up

0 Kudos
Jean_Intel
Employee
1,002 Views

Hello EndBase,

 

Thanks for the information provided.

 

We understand the situation. However, we would like to reaffirm to you that Intel only recommends downloading drivers from our official sources. You should always avoid installing software from 3rd party entities to keep your system and personal data safe.

 

We would now close this thread. If you need additional information, please submit a new question, as this thread will no longer be monitored.  

 

Best regards,

Jean O.

Intel Customer Support Technician


0 Kudos
Reply