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Fortnite

NebulaGame
Beginner
3,115 Views

Una pregunta, no conozco de computadoras y tampoco encuentro algo similar en internet, me dice que actualize a algo llamado intel iris xe graphics 30 0 101 1404 y voy a la pagina y me dice que ya esta actualizado todo, desde que me salio esa notificación el juego me va un poco trabado  y nose si es por eso. 

WhatsApp Image 2024-03-01 at 4.50.28 PM.jpegWhatsApp Image 2024-03-01 at 4.47.43 PM.jpeg

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3 Replies
RamyerM_Intel
Moderator
3,030 Views

Hi NebulaGame, 


Tenga en cuenta que solo podemos brindarle asistencia en inglés. Hemos utilizado una herramienta de traducción web para traducir esta respuesta, por lo tanto, puede haber alguna traducción inexacta.


Thank you for posting in the communities. To be more familiar with why this error message comes up, please send us your SSU logs. You may try following this link: https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html. Additionally, aside from Fortnite, does this error message also happen with games? Does it also happen on startup or in the middle of your game? 

This is to further narrow down what the probable cause of the error message is.


Ramyer M. 

Intel Customer Support Technician 


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RamyerM_Intel
Moderator
2,976 Views

Hi NebulaGame, 


I am just following up for the information I have requested in my previous post. Please post it here in this thread so I can check it for you. 


Ramyer M. 

Intel Customer Support Technician 


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RamyerM_Intel
Moderator
2,938 Views

Hello NebulaGame, 


I hope you are doing alright. As we have not heard a response from you we will proceed in closing this case. If you still need further assistance with the game Fortnite, feel free to post a new question as this thread will no longer be monitored. 


Ramyer M . 

Intel Customer Support Technician 


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