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KartRider: Drift has an issue with graphics breaking in DirectX 12.

DanSun
New Contributor I
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https://store.steampowered.com/app/1184140/?curator_clanid=4777282

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KartRider: Drift is made with Unreal Engine
If you use -DX12 in the run options on Steam, you can run the game with Direct12.
However, there is a problem with the graphics not working properly and breaking. This is a problem that has not been resolved since the initial Intel Arc driver.

The developers who made this game also announced on YouTube that they plan to officially support Direct 12, so it seems like they need to solve this problem now.1.jpg2.jpg

 

If you need the SSU file, please send it by email. We will send the file there.

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RamyerM_Intel
Moderator
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Hello DanSun, 


Thank you for posting in the communities. We are currently working on fixing this issue and we will be updating this thread once a solution is available. By the way, may I please know the model of your Intel Arc? This way, we can which products are affected. You may also send us your ssu logs as well. You may download it at this link: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html


Ramyer M. 

Intel Customer Support Technician 


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DanSun
New Contributor I
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I am using ARC A770 LE product.
Please send us the LOG file by email and we will send it there.

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RamyerM_Intel
Moderator
838 Views

Hello DanSun, 


I have sent you a private message. Kindly please check your inbox for more details. 


Ramyer M. 

Intel Customer Support Technician 


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RamyerM_Intel
Moderator
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Hello DanSun,


Thank you for sharing your logs. We understand the issue and want you to know that we are doing our best to fix it. Unfortunately, there is no available update at the moment. We encourage you to periodically check this article for any new information since this is a known issue: https://www.intel.com/content/www/us/en/support/articles/000096327/graphics.html. Rest assured that we are investigating this matter and doing our best.

 

Regarding this thread, we will no longer be monitoring it. However, if you have any more questions in the future, please don't hesitate to start a new discussion.


Ramyer M.

Intel Customer Support Technician


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