Fps drop in bluestacks emulator

[Shimul7]

Sir plz fixed bluestacks fps drop ...recently I couldn't play free fire on high fps...too much lagging..And sir inside bluestacks astc texture doesn't support hardware decoding.....plz sir fixed this issue

[ACarmona_Intel]

Hello Shimul7,

Thank you for posting in our communities.

Please provide the following details in order for us to further isolate and come up with a solution:

• When did the issue start, and have you made any changes that might cause the issue? Is this happening out of the box?
• Please generate an SSU report to help me further analyze important details on your system, such as the OS build number, graphics driver version, errors logged in the system, etc. To generate the SSU report, please refer to the article How to Get the Intel® System Support Utility Logs on Windows. Please send us the generated SSU.txt file.
• Was Bluestacks the only application that is having an issue with your system, and is Free Fire the only game that is having an issue with the Bluestacks application?
• Please give more details about "astc texture doesn't support hardware decoding". Screenshots will help to describe the issue.
• What is the FPS value you're getting?

We look forward to your response!

Best regards, 

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Shimul7,

We are checking in with you to see if you already have the answers to our questions so we can further isolate our issue.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Shimul7,

We are checking in with you on the FPS drop in the BlueStacks emulator issue that we have, as we have not heard any response from you.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Shimul7,

We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Thank you, and have a great day ahead.

Best regards,

Carmona A.

Intel Customer Support Technician